Website Redesign for Smithsonian Science Education Center
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Please draw your structure.
I work at the Smithsonian Science Education Center. We educe science curriculums, video games, and science videos for the K-8 age cluster.
What is your position?
I am the Curriculum Product Support Specialist.
Desired goal
What business challenge were you trying to address with Interactive Strategies?
Our primary website was very disorganized. It was hard for users to find specific topics, search for information, and register for events. The full that we wanted to component was getting lost in the complexities of the website and we needed a change.
Provided solution
Please draw the aim of their involvement in biger detail.
We brought in Interactive Strategies with a very firm timeline owing we were working on give funding that needed to be spent by a true date. They did a fantastic job reorganizing our website in such a brief time. They created wireframes for us and revamped the flow of the website.
In accession to transmitted revamp services, Interactive Strategies came to a conversation that we were holding at the time, and talked to the users of our website: teachers, administrators, nation in the aggregation, etc. Through those dicsussions they determined what our website was lacking and what information nation were looking for. We never would have gotten that information without them. From there, they realized that our website had no clear interaction and that nation didn’t know what to do when they got to our website. All of this information contributed to their lucky recreate of our website.
How did you come to work with Interactive Strategies?
We sent out a bid and were seriously owing at smallest nine agencies that sent us offers. Interactive Strategies rose to the top owing they addressed issues specific to us. They showed us that they veritably went through the website by doing mock-ups on our offer and showing us specifically how they programned on improving those. That veritably spoke to us and showed us that they were thinking almost our interaction and our hearers.
Could you prepare a perception of the size of this start in financial provisions?
We’re in the $50,000 to $200,000 range for all.
What is the terminal result of working with ?
The project has been entirely completed, but Interactive Strategies has been extremely helpful for answering any questions. Our contract allotted a couple of months for livelihood work behind the project was completed, but we’re off the livelihood now and we quiet sometimes shoot them a question if we need help.
Results achieved
Could you share any statistics or metrics from this engagement?
I don’t have any hard numbers, but our commerce has gone up and our bounce rates have gone down. People are staying on the page longer owing they are able to find what they’re looking for. We also have an email address on the website that nation can attribute to if they have a question. Before our revamp, we would get one or two emails each month, but now we’re seeing at smallest a couple each day.
How did Interactive Strategies accomplish from a project treatment standpoint?
I principally worked with two nation. Mark Davenport was the individual who drove the project at leading. He showed us the designs and helped adjoin our thoughts to the designer. He seemed to know what we needed even when we didn’t know we needed it.
After the design was somewhat established, we began migrating the information from our old website to the new one. This part of the project was led by Katie Okawa, who was astounding. She was very attentive and answering to any questions and she helped us with a lot of odds and ends. We surely felt like the total team was very organized and professional. It was nice to be able to rely on them for this project and know that they weren’t dropping the ball owing everyone in my service had 10,000 other projects going on at the same time.
What distinguishes Interactive Strategies from other preparers?
This is the leading time we’ve ever done a complete revamp, so this process was new for us. I can’t go on sufficient almost how big Interactive Strategies was to work with, and how easy they made the total process for us. Since we are a government agency, there can be a lot of red tape and back and forth. Interactive Strategies was able to work with all we threw at them. It was a huge project and they veritably delivered. I will surely hire them anew if we ever have a need.
Is there anything Interactive Strategies could have betterd or done differently?
I conversant more almost what we could better than them. They worked veritably well with us on the firm deadlines, so no, I don’t have anything.
