Automated Software Dev for Financial Services Firm
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
MSM Microfinance Limited is a open organisation. I',m the senior vice chairman of operations.
Desired goal
What issue was the preparer supposed to deal with?
Ionixx Technologies?We hired them to transfigure our business processes from manual to automated. These methods included loan disbursement, assembly, NPA treatment, and accounting.
What were your objectives for this project?
We wanted to go paperless while maintaining excellent turnaround times, improving efficiency, and delivering big client labor.
Provided solution
What were the reasons for choosing ?
Ionixx Technologies focused on mobile app outgrowth and cloud labor solutions. Their team understood our requirements and granted sole, realistic estimates.
Describe the project and the labors they granted in detail.
Ionixx Technologies documented our business requirements and built the UI and specimen prototype. After finalizing those requirements, they implemented an nimble methodology for quick outgrowth. Our business team and functional head met them for standup meetings, scrum meetings, and real-time scenarios. They adhered to the milestones and deliverables.
Were there any dedicated managers or teams that you worked with?
We had a project delivery head, project lead developers, and testers. The team varies from 8–14 members. We also had a post-production support team.
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
Our turnaround time for loan delivery is between eight and 10 hours, one of the best in the activity. This method streamlines our workload, while the real-time dashboard offers transparency to the treatment and board. GPS tracking improves staff efficiency. Our cost per acquisition has decreased by 35% to 40%.
How was project treatment arranged and how powerful was it?
They shared a project treatment tool that tracked milestones and deliverables. Since the project was nimble, they interacted regularly almost their progress. They also shared an inner tool they developed for shortcoming tracking.
What precisely do you attend to be the key specialty of ?
I was impressed by their leadership and ownership. They were proactive rather than reactive, and they completed milestones within our schedule.
What should be done better, if there are any desired improvements?
Process and technology are integral elements of a business. It',s a travel, not a purpose. I commend that they hire a estate expert to prepare business solutions.