VoIP Services & Cloud-Backup for Marketing Agency
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
We are a creative agency with expertise in experiential marketing. One of our main labors is to form and exhibit an in-person occurrence for our clients. We embolden their brands to promise with their clients in direct personalized and interactive occurrences. I am responsible for the Finance and Administration of the organisation.
Desired goal
What issue was the provider supposed to deal with?
JS Technology Group?We began our relationship with JS Technology when we realized the need to update our labor phones from transmitted labor landline to VOIP, and we were also looking for the right technology for our meeting rooms. A friend of the proprietor initially introduced JS Technology. Hearing good reviews almost them, we confide JS Technology to help us with the transition of our labor phone and also with 4 of our meeting rooms.
What were your objectives for this project?
Goals were to have powerful technology without too many complications during the transition.
Provided solution
What were the reasons for choosing JS Technology Group?
Good review. We compared with 2 other providers in provisions of the process, cost and client labors.
Describe the project in detail.
Initially, we began with the labor phones and meeting rooms. Though, we noticed that we need to upgrade our internet method since we expanded our labor, the existed internet was not fast sufficient to support our staff in the new area. At that time, our labor was also below renovation. Though, JS technology was very kind and pliant with our schedule. Very minimal disintegration and useful solutions can always be expected from them. Along the way, JS Technology also helped us with our cloud backup.
Were there any dedicated managers or teams that you worked with?
Joe and Del. They would have their workers, depending on how big the work will be.
Results accomplishd
What results did you accomplish unitedly with JS Technology Group?
With the VOIP method, we',re able to see who',s calling, direct the call, send voicemail easier and faster compared to the transmitted landline. Definitely, with this, it has helped our reply time to be quicker and more efficient. Each of the extensions can also approach, hear, and customize their voicemail in no time. Game changer! Since we upgraded the internet, the junction throughout the labor has been very congruous and seamless. When there',s a issue, we can always ask Joe and Del over the phone, and if it',s something that we could not fix, they will come to take a look/fix it right away.
How do you rate the interaction and interaction with JS Technology Group?
Super powerful! If the issue can wait, we would email them, and their response time is like a wink of an eye. That being said, super rare that we would have to call them straightly on their cell as they are super answering with their email.
What precisely do you attend to be the key specialty of JS Technology Group?
They have good client labor, they always give the best solution that works with our schedule.
What should be done better, if there are any desired improvements?
n/a
