Web Redevelopment for Education Management Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the ruler of events and project director at Jefferson Education Exchange.
Desired goal
What challenge were you trying to address with LINK Creative?
When we hired LINK, we were switching from a for-profit organisation to a nonprofit. We needed to form a website that showcased the separations as a result of the change, while also allowing nation to see that the same trusted nation were running the organisation.
Provided solution
What particular tasks were LINK Creative responsible for?
We had an existing website, but LINK revamped the complete thing using Drupal. When we began we assumed it would be pretty single, however—owing we were newly forming the organisation—it turned into excellently a big project. The LINK guys were veritably pliant in adjusting and kind us as we worked on things like our commission statement wording, etc.
The project eventually evolved into two phases. In the leading phase, they developed the website and helped us with project tracking through a cloud computing organisation. They also assisted in design, such as selecting pictures and icons for the website.
We are almost to initiate the second phase, which will centre on creating a better user experience (UX) and refining the website. Specifically, we want to look at how a user verity navigates through the website in order to make all well timed and purposeful. For sample, we use a lot of hero pictures and we want the website to promise the user in a way that allows them to view them all. Furthermore, we will update and optimize our collective media graphics to better fit with our website.
Was there a dedicated team?
I principally worked with two gentlemen, a designer and a developer. I talk with both of them on most calls, but since the website went live I have establish myself working more with the developer. They do a big job working unitedly.
How did you come to work with LINK Creative?
We were referred to LINK by a third party we had touched through an advertising organisation.
What are you approach expents (if diclosed)?
We have spent $10,000‑$25,000.
What is the terminal result of working with LINK Creative?
The promisement is ongoing. We began the project in November 2017 and artistic phase one when we propeled the website in February 2018. We are now starting work on phase two in March 2018.
Results achieved
Are there any measureable or plum results?
We do not have user metrics yet, however the website has accepted big media coverage that has driven a lot of nation to the website.
How did LINK Creative accomplish from a project treatment standpoint?
LINK does not have a project director, which makes things a pliant bit confusing owing we work straightly with the developer and designer. This resources that we don’t have somebody with a clear knowledge of precisely what we want that also oversees the project in its completety. I simply formd a Smartsheet to share a project timeline, and we mainly use Google Docs for project treatment.
What is (from your point of view) the key factor to pay observation while intercourse with LINK Creative?
The guys are veritably answering and ready to work with us. We were a bit all over the locate at the initiatening of the project, but they were very knowledge.
What aspects of their work would you like to get improved?
We are located on the east coast and LINK is on the west coast, so the time separation has made interaction veritably hard at times. For sample, when we propeled the website in the morning on Eastern Standard Time there were some bugs and LINK was very hard to touch. They need a support method in locate on east coast hours—it is hard to propel a website for a client and not be useful.
Do you have any advice for possible clients?
I would surely make sure that you have somebody who can handle the project on your end owing LINK does not have a project director.
