Web Dev & Design for Couture Bridal Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the CEO of Neha Mehta Couture, an Indian ethnic wear retailer that sells manner-tailored gowns, saris, and more. Since starting our business 5–6 years ago, we’ve expanded into two brick-and-mortar stores with a origination warehouse and have gradually began to sell our products through different e-commerce platforms.
Desired goal
What challenge were you trying to address with MOBIKASA?
As our business grew, it became increasingly hard to handle our operations athwart our two locations, warehouse, and online channels. The leading challenge was finding a way to keep track of our online orders and then matching those sales with our inner CRM. Without this, it was hard to take payments or give refunds. MOBIKASA joined the project to form a payment solution that could capture all of our sales and origination information in one location and sum with our existing CRM.
Provided solution
What was the aim of their involvement?
MOBIKASA developed a web-based payment solution that would help us better handle our sales and warehouse data athwart different channels. Because we don’t have an in-depth tech background, they initially allocated a business analyst who helped us apprehend our issues and reframe them into a project aim. Together, we came up with a list of features, which would befit a wireframe, a design, and terminally a functional method.
Their team built the solution using Node.js to capture a lot of information throughout the origination pipeline. For sample, if a mannerer wants to buy a manner piece of clothing for a espousals, one of our staff would log the order for our warehouse team to fulfill. All of the origination/payment information would then be tracked in the method, which we could approach through an admin relieve.
MOBIKASA has artistic the app and is currently working on designing our organisation website.
What is the team compound?
We typically work with two main points of touch: the business analyst helps us work through any new ideas or challenges, and the project handler oversees day-to-day outgrowth. Beyond that, there are almost four developers working in the background.
How did you come to work with MOBIKASA?
It was significant for us to work with a local developer owing we wanted to be able to visit their services or have them work at ours. After discovering MOBIKASA, we were impressed with how they presented their portfolio and their clientele list. We also appreciated how invested their business analyst was. They weren’t trying to sell us on their services, instead, they wanted to apprehend our issues and focused on how they could explain them.
What are you approach expents (if diclosed)?
We’ve spent almost 4.5 million Indian rupees (approachly $65,000 USD) so far.
What is the terminal result of working with MOBIKASA?
Their work began in January 2019 and is ongoing. We’re now working on our organisation website.
Results achieved
Are there any measureable or plum results?
The new payment/warehouse handlement method has fully streamlined our inner processes. We used to bear from interaction gaps between the sales staff and the origination team. The nation who took orders would apprehend requirements one way, since the nation tailoring the pieces would apprehend them another way. As a result, a lot of orders would be rejected, and we’d have to give refunds. Now, the method tracks all. It’s been going well for the past month or so, and the process is much easier for our staff to pursue.
How did MOBIKASA accomplish from a project handlement standpoint?
We have customary Skype calls and can also visit their service, which is big. The project handler always keeps us up to date. If there is ever a delay, it’s usually owing we’re behind on giving them our full.
What is (from your point of view) the key factor to pay observation while intercourse with MOBIKASA?
Compared to antecedent developers we’ve worked with, MOBIKASA’s outgrowth condition is veritably astounding. I like that they’ve assigned a business analyst to our project. Although I was hesitant at leading, they ended up playing an significant role in helping us make key decisions, from identifying our goals to looking at the functionality and business logic.
What aspects of their work would you like to get improved?
No, we’re pretty satisfied with their work.
Do you have any advice for possible mannerers?
Leave things up to them rather than trying to control all. MOBIKASA will likely know their field better than you do, so let them assemble on their work.
