Drupal Migration & Support for Higher Education Institution
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I work in the Office of Information Technology at a university. I’m the coordinator of separate websites that we exhibit for the university.
Desired goal
What challenge were you trying to address with O8?
The university was changing their CMS from an old platform to Drupal. Our website was one of the leading to make the migration, and we hired O8 to support us through that transition.
Provided solution
What particular tasks were responsible for?
When we began our project, we already had the design and the full strategy prepared. O8’s responsibility was then edifice the developed website in Drupal from the wireframes, phraseology lead, and information architecture we supplied.
Since then, their team has been useful to do all of our website’s front- and backed work, as well as some integration tasks with our ticketing method. They’ve helped us make modules that are useful to the rest of the university.
O8 remains useful as a resource whenever we need support with our websites. Currently, they’re helping us transition from Drupal 7 to Drupal 8, providing architecture betterments like full consolidation.
Was there a dedicated team?
My main point of touch throughout the complete project has been Justin (Lead Developer), though we’ve had a couple of different project managers throughout the engagement. Currently, we work with Tyler (Digital Strategist &, Project Manager).
How did you come to work with O8?
The university put unitedly a list of preferred Drupal contractors, but O8 had experience with some of my touchs who wonderfully recommended them.
What are you approach expents (if diclosed)?
In total, we’ve spent between $50,000 – $200,000 with O8.
What is the terminal result of working with ?
We began working with them in Q1 of 2014, and the union is ongoing.
Results accomplishd
What evidence can you share that demonstrates the touch of the engagement?
With O8’s help, we were able to condense information and increase the usage of our apprehension articles by at smallest 100%. Additionally, one of the methods the team implemented made our feedback response time much more efficient.
How did O8 accomplish from a project treatment standpoint?
O8 uses Teamwork as a project treatment tool and Slack to adjoin. The team is incredibly answering — I normally get a reply to an interrogation within the day. They’re veritably concerned with helping us meet our goals in whatever way they can. Through the years, O8 has shown that they’re not just here to complete a project, but to better our complete platform.
What is (from your point of view) the key factor to pay observation while intercourse with ?
We’re impressed by their willingness to be collaborative, pliant, and to make changes on the fly to help us accomplish our goals.
What aspects of their work would you like to get betterd?
When we leading began working with them, it was hard on our end to apprehend precisely what we needed to prepare O8 in order to be lucky. Though, over the years they’ve integrated strategies and tools, like Teamwork, to help facilitate real-time interaction and an overall apprehending of the aim.
Do you have any advice for possible clients?
Keep in touch with them, and make sure you ask questions if you don’t apprehend what they’re asking of you. Plan and express your goals, and O8 will be more than lucky to help you be lucky.
