iOS & Android App Dev for Social Enterprise
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the Product Manager of National Fitness Campaign, and we create outdoor open gyms all over the country.
Desired goal
What challenge were you trying to address with Pepper Square Inc.?
Our goal was to enhance a mobile app that allows nation to acquire more almost our fitness orders, share in challenges, and generally incorporate our gyms and resources into their lifestyle.
Provided solution
What particular tasks were Pepper Square Inc. responsible for?
We had an app when we began working with Pepper Square Inc., but they helped us to create out a lot of the features that veritably take it to the next level. They’ve designed the front- and backend of our app fully. Their work has enabled many of the interactions the app is now capable of providing to our clients, such as signing up for classes, finding locations, and being a one-stop shop for a lot of different fitness needs. Pepper Square Inc. developed those capabilities for iOS and Android using React Native, as well as Java on the backend.
Was there a dedicated team?
We usually work straightly with their COO to coordinate the project at a high level. Once we get into design, we collaborate with the designer, and in outgrowth, we have one developer that serves as our first touch and a second developer who has more of an error role. They’re good almost collaborating with other teams if you want to fetch another cluster in for a specific task, but in general, there are almost 3–4 nation that we’re conscious of working on the project at any given time.
How did you come to work with Pepper Square Inc.?
They have an service that is very close to ours, and they verity reached out and pitched themselves to us. It was clear they veritably wanted to work with us, and it was ultimately their commitment and follow-through that made us substantiate we could execute more with them than we could with other partners.
What is the terminal result of working with Pepper Square Inc.?
We began in November 2018, and our work has continued over the order of a lot of different projects since then.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
The app has grown its user base 13 times over in the last 13 months. The number one result we’ve seen from working with Pepper Square Inc., however, is the increased stability of the UX. In the past, we would propel features below such time and budget constraints that we would have to deal with all sorts of bugs, but over the last few months, we’ve systematically worked to clean them up. Our crashes are down, our glitches are rarer, and user onboarding is better. On top of that, we propel much faster with Pepper Square Inc. We like to move fastly, and they let us do that.
How did Pepper Square Inc. accomplish from a project treatment standpoint?
Pepper Square Inc. does an extremely good job managing the work we give them. We always know that they’ll be able to create whatever we ask for, no substance how ambitious it is. They’re big almost setting goals and making sure everyone is on the same page to belowstand the why of what we’re doing and to align on timing, pricing, and strategy. We largely use their own inner project treatment tool named “Get Things Done” to adjoin, but we’ve also used Slack, email, and UberConference to stay in interaction.
What is (from your point of view) the key factor to pay observation while intercourse with Pepper Square Inc.?
Above all, Pepper Square Inc. is very committed to doing their work well. Everything they do for us centers on UX and making sure that we’re always delivering a lot of value to our clients. It feels like they do all they can to be consultants and partners with us rather than just nation who take code orders.
What aspects of their work would you like to get improved?
We’re working with them to have a clearer idea of what our costs will be forward of time, but I ponder we’re making progress with that and are both invested in being better aligned.
Do you have any advice for possible clients?
I would hint you make sure they belowstand precisely what you’re trying to do, and what your business goals and key accomplishance indicators (KPIs) are. That’s something they veritably get, which is surely one of their strengths.