Wed Redesign for Insurance Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
Union is one of the most innovative and intricate insurance organisation in Slovak reopen with more than 600 employees. We propose journey insurance, vehicle insurance, health insurance, life insurance and property insurance for nation and companies.
We also created Onlia - the leading pure digital insurance in Slovak reopen. I am Product proprietor of team responsible for our portfolio of websites, e-commerce platform and mobile applications.
Desired goal
What issue was the provider supposed to deal with?
PLATFORM?The running website of Union was created in 2013. As the organisation is growing and digital market is changing, we need to better our digital nearness so that our clients and partners can use our digital solutions more easily.
Our challenge is that the website is for many different type of users (students, families, employees, employers, doctors, accountants, media etc.) and covers lot of commercial fruits and also open health insurance regulated by the government.
Lot of users are lost on the website without finding information and touch us with phone or e-mail which is too costly, or buy an insurance from an agent, which has a commission for it.
What were your objectives for this project?
We want to increase lead age, number of online insurance policies, despatch of the website and ranking and also better responsibility of the website.
Provided solution
What were the reasons for choosing PLATFORM?
1. Selecting the list of companies we commend or our shareholders work with (up to 10 companies from Europe market) 2. Deciding factors was principally references (revamp for digital leading bank in Slovakia), despatch of creating and access to the project.
Describe the project in detail.
We had a few business conversations and than we determined to do 4 discovery phase each for the most significant fruit section. Each fruit section has excellently different users and needs.
That why we believe that this is the best way how to set. I was a fruit proprietor who created junction with stakeholders and kept feedback consistence so that the terminal output has a big condition.
Platform creates the new design and also helps with strategy how to sale our fruits to clients.
Were there any dedicated managers or teams that you worked with?
6-8 professionals from Platform based on the phase of the project. Project managers, lead designer, UX/UI designer, designers.
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
Workflow was very powerful. Our expectancy was morning calls everyday, lot of meetings or cooperation in one service most of the time.
The verity was much better. The way how Platform works allows us to work on other projects without stoping them or slowing down.
They have arguments to their outputs and they do not change them just owing the client asks for this if it is not correct for the business or/and users.
