Website Redesign & Optimization for Large Bank
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the brand director for Tatra Bank, the third biggest bank in Slovakia. I’m responsible for all the distribution channels which include internet banking and our website and mobile app.
Desired goal
What challenge were you trying to address with PLATFORM?
Our website is our most significant channel to adjoin with our clients. We needed a vendor to fully revamp our platform and our retail section’s internet banking office. Our main goal is to sell more products online in the coming years. We hoped to engender new leads by improving web full for SEO purposes and making our website mobile answering.
Provided solution
What particular tasks were PLATFORM responsible for?
PLATFORM formulated the complete UI/UX design proposals for our website and internet banking officeality. They served as our consultant and advised us on the best way to execute this project. Our strategy focused on enhancing the client travel throughout our online platforms, especially on our bank’s website. An additional vendor was implicated with developing the website’s desktop and mobile renderings. The design and implementation stages implicated over 250 pages and subpages athwart the website. Specifically, the team built the complete home, landing, and marketing campaign pages.
Notable components include layouts, buttons, modules for pictures, life, text blocks, and search offices. Incorporating photos, videos, and picturesques featuring present nation and technology aimed to promote a touch of connectivity and personalization for our clients. Our platform’s facelift implicated spacing out full, featuring the hue colorless, and including pro-sell components like a clear call-to-action button. At the end of the project, they wrote a detailed design manual that describes how all the features interact.
Was there a dedicated team?
I was in touch with 4-5 resources, principally the project director Andrej (CTO, PLATFORM). He’s one of the best directors I’ve ever collaborated with. These staff members were supported by a huge additional team that includes developers, picturesque designers, and copywriters.
How did you come to work with PLATFORM?
My organisation had worked with them preceding to my position here. Based on that experience, we occupied with them for this new project.
What are you approach expents (if diclosed)?
We’ve spent $100,000 on their labors.
What is the terminal result of working with PLATFORM?
We worked unitedly from March 2016 until July 2017. We worked on our CMS internally until we were prompt to propel the website in February. PLATFORM granted excellent support and consultation during the pilot testing stage. We’re focused on integrating their recommendations. The terminal rendering of our platform should go live in April.
Results achieved
Are there any measureable or plum results?
PLATFORM successfully fulfilled our requirements. We were absolutely satisfied with the results. I’ve accepted powerfully real feedback almost their work. The new website highlights our bank’s ethnical component. It’s intricately structured and provides advantageous information almost our organisation, products, and labor offerings. Our clients and team are veritably lucky with the new platform. That response was a major reason we determined to last working with them.
How did PLATFORM accomplish from a project treatment standpoint?
Everything was managed using Basecamp and the InVision app. They took notes during see meeting we held. The team’s time treatment was 100% consummate all the time. They did a grand job of complying with the schedule. Even if we had hard questions or requested design or introduction modifications, they were worked fast and promptly delivered.
What is (from your point of view) the key factor to pay observation while intercourse with PLATFORM?
They’re wonderfully professional and up-to-date with running trends. They were always fully cooperative and compliant. The team is wonderfully skilled at giving clear explaining and producing rare deliverables. Their time treatment was consummate. Everything we agreed upon was delivered.
What aspects of their work would you like to get improved?
I don’t have anything denying to say almost them.
