Managed IT for Mortgage Field Services Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
We',re a logistics provider for the mortgage activity. We find vendors for property safety work on empty and profligate houses. I am the vice chairman of operations for the organisation.
Desired goal
What challenge were you trying to address with Preemo IT?
Our organisation was growing fastly, and our IT provider at the time couldn',t keep up. We needed a more skilled associate.
Provided solution
What particular tasks were Preemo IT Support responsible for?
Preemo IT is managing our complete network and infrastructure. They',ve accomplished many upgrades on our servers, as well as virtualizations. We have expanded to 3 offices, so Preemo IT has worked on connecting all 3 locations with our network.
How did you come to work with Preemo IT?
Preemo IT was recommended to us by one of our proprietor',s friends. Preemo IT was brought in, they made a introduction, and we liked what we heard. We checked some of their references and establish it was all good.
How much have you invested with Preemo IT?
This is private.
What is the terminal result of working with Preemo IT Support?
We began working with Preemo IT in November 2015. We have an ongoing relationship.
Results achieved
Could you share any evidence that would prove the productivity, condition of work, or the contact of the engagement?
When Preemo IT was brought on board, they had a challenge from the get-go. Preemo IT came up with a game program for it, executed on it, and it turned out big. Anytime we have an effect or a particular project, we can extend out to Preemo IT, who will be there for us.
How did Preemo IT accomplish from a project treatment standpoint?
Preemo IT is answering and fast. As soon as we yield a troubleshooting ticket, Preemo IT will jump on it. We',ve had emergencies during weekends and at night, but we were able to extend Preemo IT on off hours.
What did you find most forcible almost Preemo IT?
Preemo IT meets challenges, comes up with programs, and gets things done.
Are there any areas Preemo IT could better?
I haven',t had any complaints as of yet.