Google Suite Transition for Hospital System
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the Senior Vice President and CTO for Hunterdon Healthcare, a medical network based in New Jersey. We have roughly 2,800 hundred employees and 600 affiliated physicians.
Desired goal
What challenge were you trying to address with SADA Systems?
We had challenges with Microsoft licensing that resulted in big financial penalties, and we relied on an outdated email method. We’ve hired SADA to help transition us to G Suite to streamline our structure and cut Microsoft-related costs.
Provided solution
What particular tasks were responsible for?
They understood that shifting a big structure away from Microsoft in one fell swoop was unrealistic and counterproductive. Instead, we determined to take a long-term access, letting staffers fit to Google’s products organically.
We began by doing a mass conversion to Gmail and Google Calendar. They spent six months helping our staff, answering any questions almost how the new setup differed from the antecedent. From here, we began a detailed effort athwart specific departments. They interviewed staff almost their challenges and are introducing them to G Suite products that prepare equal solutions.
Was there a dedicated team?
I work straightly with a project director who visits our offices monthly to coach our departments. Behind him, they have a series of technical resources we can tap. We also purchased help desk services through SADA, which has representatives useful by phone 24/7 for any Google-related questions.
How did you come to work with SADA Systems?
We considered them separate years ago when I worked with a different ease. During those interviews, I was impressed by their level of engagement, endurance. They seemed to apprehend the challenges of a big transition, so when Hunterdon determined to switch to G Suite, SADA was the only organisation I contacted.
What are you approach expents (if diclosed)?
We bestow approachly $325,000 for licensing and professional services.
What is the terminal result of working with ?
We began working with them in June 2016 and our relationship is ongoing.
Results achieved
Are there any measureable or plum results?
In order to measure overall comfort with the transition, we adviser how many staffers move their personal drives onto Google. This has increased on a month-by-month basis. Departments undergoing training sessions are using G Suite with wonderfuler frequency. It’s a slow process, but it’s giving our employees a deeper apprehending of the products.
As staffers befit snug with G Suite, we’re able to cast Microsoft products. This will help lessen our cost of ownership by half over five years.
How did SADA Systems accomplish from a project treatment standpoint?
We',re surely lucky with their availability. Their business network has also allowed SADA to connect us straightly with Google to debate opportunities, which is unwonted. They introduced us to the Google Analytics framework, their AI, and helped shape a roadmap for the forthcoming of our structure.
What is (from your point of view) the key factor to pay observation while intercourse with ?
They’re very knowledgeable in their field. They’ve also demonstrated commitment to our structure, and they’re as invested in our achievement as we are. These are extremely real traits.
What aspects of their work would you like to get improved?
There are a couple of opportunities for growth. It took longer to transition our backend to Gmail and Google Calendar than I forestalld. It would be helpful if they had wonderfuler conversion expertise and could more accurately forestall timing.