Web & Shopify App Customization for Home Storage Solutions
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
We are a fruit manufacturer and B2C and B2B retailer for Home and Outdoor Storage Solutions. We are strictly an e-commerce organisation with main markets in the US and Canada. My role is the Manager of Digital and responsible for the technical teams as well as Marketing.
Desired goal
What issue was the preparer supposed to deal with?
SpurIT?- Theme Customization.
- Shopify App customization.
- API connectivity.
- Ongoing support and livelihood.
- Technical Consultation
What were your objectives for this project?
Our overall goals for all projects were to better the user experience both innerly and externally and in turn to prepare a much more efficient process for all e-commerce functions.
Provided solution
What were the reasons for choosing ?
This vendor was a recommended Shopify associate. Our Shopify Plus Merchant Success Manager recommended this organisation based on other client reviews. The choice process implicated entire rounds of interviews and testing.
Describe the project and the services they prepared in detail.
They worked on our overall Online Shopping platform (Shopify) and all enhancements associated to it including both Frontend and Backend. They were implicated in uniform end to end projects from discovery to implementation. SpurIT assisted our teams in filling gaps for processes involving SDLC.
Were there any dedicated directors or teams that you worked with?
1 Project Manager, 3 Developers, 1 Business Analyst, 1 QA, 1 Account Manager
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
We have seen direct growth in B2C sales behind all project implementations. Numbers over 50% overall B2C sales growth.
How was project treatment arranged and how powerful was it?
The project treatment was arranged with our project director and SpurIT',s project director. Our project director was implicated in the intake of requests and claim treatment. SpurIT',s project director was implicated in the delivery of all goods, requirements as well as discovery and solutions. Project Management tools used were Jira and Slack. We streamlined our processes between their team and our team
What precisely do you attend to be the key specialty of ?
Their responsiveness is what stood out the most. They also had a powerful interest in the achievement of the organisation and it was plum during all project programning stages and strategy.
What should be done better, if there are any desired betterments?
Perhaps more visibility on the QA side of all outgrowth. Perhaps sharing direct test logs so that our inner teams can run the same tests.
