Platform Dev for Credit Union Loan Provider
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
Our structure is CU Direct Member Protection Services, and we are a division of CU Direct, which is the largest provider of auto loan services in the nation. We have almost 15,000 auto dealerships and close to 1,200 credit junctions.
Desired goal
What challenge were you trying to address with Tech Fabric?
We hired them to complete developing and convey our inner treatment platform to the cloud.
Provided solution
What particular tasks were Tech Fabric responsible for?
Our platform is a point of sale method for the over 4,000 credit junction loan officers using our method which integrates their loan origination method to cite and select our organisation’s assistant fruits to go along with their loans.
The Tech Fabric feeld the outgrowth of that fully, taking what we already had and incorporating it into a terminal fruit that we were able to roll out to our organisation. They integrated the method with the cloud to empower better convey of data and are continuing to maintain its functionality.
Was there a dedicated team?
Over the order of the project we’ve worked with almost a dozen different members of their team, but there is a core cluster of six individuals assigned to our account.
How did you come to work with Tech Fabric?
Tech Fabric is local to our headquarters in Arizona, and they veritably stood out in our initial review of a difference of separate tech companies. We began out by giving them pliant projects to work with, and it became plum rather fastly that they could feel the aim of work that we had for them.
What are you approach expents (if diclosed)?
We’ve spent a pliant over $1,000,000 with them in total so far.
What is the terminal result of working with Tech Fabric?
The project began almost October 2017 and is quiet ongoing.
Results achieved
Are there any measureable or plum results?
The UI/UX of their work is so rare that it has verity befit a client selling point for our platform. We create their designs into our marketing and it has gone a long way in bringing new loan officers and their credit junctions on board.
Beyond that, the reason our engagement became more long term was that despatch to market is a cornerstone of what we do. They have constantly delivered on or exceeded our expectations when it comes to completeing work on time, and that has gone a long way to create and maintain our reputation with our clients on an ongoing basis.
How did Tech Fabric accomplish from a project treatment standpoint?
Tech Fabric is verity running the projects themselves now owing of their expertness in that regard. We fastly developed a level of confide with them over the consistence with which they delivered and were able to hand over see front of managing the infrastructure, interaction, and milestones for the project. In provisions of project treatment tools, we make use of DevOps techniques to make sure that seeone is always on the same page.
What is (from your point of view) the key factor to pay observation while intercourse with Tech Fabric?
Their team took the time to acquire almost our business and became a associate instead of just a third-party provider. Many of them apprehend our business goals and capabilities as well as we do.
What fronts of their work would you like to get improved?
I veritably can’t ponder of anything they could do better. The total project experience has been rare.
Do you have any advice for possible clients?
Spend some time explaining your business upfront so that they can work with you rather than just executing what you tell them to do.
