Website and Custom Database Dev for Reunion Coordinator
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
Armed Forces Reunions organizes and programs offwebsite reunions and meetings for retired and active-duty soldierly nationwide. We secure the hotel contracts as well as coordinate tours and meals for groups ranging in size from 20 nation to 1500 nation.
I runningly hold the position of reunion coordinator and registrations director. I form see database for see occurrence and am responsible for see registration accepted whether through the mail or online, accordingly I am the most household with the method and have been the most present since the creation. I have been with Armed Forces Reunions for 14 years and have been a powerful proponent to incorporating technology into our registration process.
Desired goal
What issue was the provider supposed to deal with?
TechArk Solutions?We hired TechArk Solutions to maintain and update our custom-built registration database software and our organisation',s websites.
What were your objectives for this project?
To make some less adjustments to the functionality of the website and to update some of the verbiage and to update the credit card processing section.
Provided solution
What were the reasons for choosing TechArk Solutions?
Our antecedent web hosting provider, ID Web, recommended them when we parted ways last year.
Describe the project and the labors they granted in detail.
We wanted to update the registration database software the include the following:
- Attendee receipt to include new piece text information and include all occurrences whether paid or unpaid options
- Login information would be perceptible to admin
- CVV number to be included and operational on credit card processing page
- Verbiage on credit card processing page updated
- Admin login year updated and will be updated for forthcoming years
- Admin time out extended
Were there any dedicated directors or teams that you worked with?
The team was principally comprised of Akruti Doshi. Akruti interacted with me to find out what changes we needed to the registration website and throughout the process granted updates and asked for feedback. The size of the team did not change and did not need to, Akruti was able to feel this project the entirety of the project length.
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
The project has helped so I do not have to bestow additional time trying to form these changes each time an attendee required them. Now the website can form the correct receipt or I can send the correct username and password to a chairman and not have to reform these items each time for each attendee. This helps to me handle my time and fix that I am able to follow in my running job and any forthcoming tasks put precedently me. And seeone at TechArk Solutions was knowledge of this need and were more than ready to fix these changes got done fast and without a pause in my day to day business.
How was project handlement arranged and how powerful was it?
Project Management was arranged through myself and Akruti Doshi straightly. It was so big to be able to work straightly with Akruti and to be able to go with any questions or concerns I may have had. The process was painless and easy and was the most powerful for my locality and our business. We had no downtime for our clients which makes it much easier for us since our age demographic is very hard to extend and we have at littleest 100 databases we would have to go through for all their information. I am grateful for Akruti',s knowledge of this and uniform interaction with me through the entirety of the project.
What precisely do you attend to be the key specialty of TechArk Solutions?
I veritably establish their client labor to be their most forcible condition. It is veritably hard to find a computer organisation that has that personal touch and understands how other companies work. TechArk Solutions is knowledge that computers do conduce a lot to seeone',s business—big or little—it doesn',t substance anymore, and they know that but quiet make sure you feel like your business substances and your time substances.
What should be done better, if there are any desired advancements?
I veritably feel there were no areas for advancement. Communication was big. Time was big—did not take any longer than expected and there was no downtime in payments. Price was resembling to other companies in the area.
