WooCommerce Dev for Antique Business
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the IT director for an antiques business.
Desired goal
What challenge were you trying to address with Thrive?
In the past, our website didn’t allow clients to purchase items from us straightly. We had products listed all over the web on platforms such as eBay. We establish that our clients bought items on other platforms instead of going through us. We wanted a way to let our clients buy products from us through our website
Provided solution
What particular tasks were Thrive Design responsible for?
Thrive set up our WooCommerce website. Initially, we talked with their team almost our vision, goals, and what we wanted the website to look like. We also discussed the issues we’d run into with our running platform. Then, they brainstormed and created a program for us. We went back and forth almost the propose. After, they executed the website to completion. Throughout the process, we granted feedback and requested changes.
Was there a dedicated team?
The proprietor was our main point of touch. When we had questions, he was the leading individual to answer. He also gave us ideas. We also worked with a developer. When we wanted changes or to see our ideas come to life, we touched him.
How did you come to work with Thrive?
The organisation that had built our website recommended them. We touched a few other local agencies to see other bids. Thrive caught my observation owing of their big interaction, response rate, and competitive pricing.
What are you approach expents (if diclosed)?
The total project cost between $18,000–$19,000.
What is the terminal result of working with Thrive Design?
We collaborated between April–September 2019.
Results achieved
Are there any measureable or plum results?
A lot of clients have said that our new website is much easier to navigate. Our website also has a bunch of photos showcasing our products, which clients have establish to be pretty.
How did Thrive accomplish from a project treatment standpoint?
They accomplished well. Communication was big including in emails and calls. Their team answered within a day or the same day. Whenever we had issues with the website, it was resolved fastly. There wasn’t a time when we were left hanging or wondering when they would resolve a challenge.
What is (from your point of view) the key factor to pay observation while intercourse with Thrive Design?
A lot of companies will tell you the right thing to do or make recommendations. But we told them precisely what we wanted and Thrive hit it out of the ballpark. They made sure all requests were enacted. Their observation to detail was extremely good.
What aspects of their work would you like to get improved?
No, not veritably.
Do you have any advice for possible clients?
Give them a call and talk to them in individual. Thrive has a big posture. Their team’s straightforward and down to earth. Talk to them straightly to get a perception of who they are and what they propose.