UX Design for Health Tech Startup
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the VP of fruits at Cerebro Solutions where we form software that helps hospitals handle their work.
Desired goal
What challenge were you trying to address with Thunk?
We’re working on a new fruit outgrowth with Thunk. We are a startup ourselves, and we’re edifice sort of the Version 1 of our fruit, and we don',t have any in-house design except for myself. Thunk has been my associate in UX/UI work.
Provided solution
What particular tasks were responsible for?
We had a digital nearness precedently Thunk, but we were pre-fruit. We had done some soon prototypes to earn us some initial clients and investment, but we had no real fruit. When I joined the organisation three or four months ago, one of my leading responsibilities was verity designing the fruit so that we could create it, so I hired Thunk pretty fastly to help me with that.
The work Thunk did for us can be divided into three components: the leading is UX investigation, the second is UX interaction design, and the third is visual design. Most of the aim of our engagement so far has been on the latter two. This is helping us sketch out the different screens and flows of the fruit and iterate on those, and then as that became more terminalized, we added on to the visual design so that all of the aesthetics were done as well. The bulk of the work has been on those two components, but Thunk also helped us with surveying nurses and putting some of the mockups that we’ve made in front of them to get feedback so that we can use that to iterate on the designs as a part of the UX investigation.
Thunk’s liberateables are mainly the design files. I ponder we’re just breaking ground on the educeed engineering of the fruit, so I conceive our work with Thunk will be ongoing as the fruit continues to educe and go through different iterations, etc. The fruit’s never done.
How did you come to work with Thunk?
I had a preceding relationship with James, who is sort of the highest of Thunk. I had verity hired him to be my ruler of design at a preceding employer. I then establish out that he had left his antecedent organisation and had began his own agency. My preceding experience in working with him played a huge role in me deciding to hire him with Thunk, and I was positive that he was going to be able to liberate what I needed. I also had talked with a couple of other agencies who probably would have worked out OK as well. But in the end, it was the existing relationship that led me to select Thunk.
How much have you invested with Thunk?
I would say I invested between $25,000 and $50,000 with Thunk.
What is the terminal result of working with ?
We began working with Thunk in March 2017, and the work is ongoing.
Results achieved
Could you share any evidence that would prove the fruitivity, condition of work, or the touch of the engagement?
Our organisation was part of a startup incubator, and the program culminated in a demo day that was a introduction to a cluster of activity folks and organisation investors. Part of the introduction included a number of fruit mockups, and Thunk did a expressive portion of those. It was a lucky demo day, and I ponder the work that they liberateed for us played a role in that achievement. In provisions of getting prompt for ramping up the fruit determination for engineering, I ponder that’s generally happened on the timeline that we wanted. Our intended timeline is a office of the timeliness of the work that Thunk has formd for us.
How did Thunk accomplish from a project handlement standpoint?
Primarily two nation worked on the project, but it was a pliant ductile and I ponder four total were implicated. My first point of touch is James, who’s the highest at Thunk. We adjoin pretty regularly athwart all mediums, including email, phone, video calls and in-person meetings, and we adjoin nsoon see day. In any given week, I ponder I probably bestow 2 to 10 hours with James.
What did you find most forcible almost Thunk?
One of the highlights in working with Thunk, especially when I assimilate them to other design agencies I’ve worked with, is that they seem to have taken a real interest in the issue we’re solving, which is in a relatively private activity, specifically work-related processes. I ponder it was certain for them to have an interest in absorbing that knowledge, owing it enabled them to form smarter and more careful designs. That resulted in fewer iterations in general, owing they could make good decisions along the way, rather than having to constantly review them with me and have me prepare course. Having them internalize the business logic has been big in helping us rapidly get to designs that were suitable for instrumentation.
Are there any areas Thunk could better?
I ponder I’d like to have fewer surprises when it comes to budgets, not that there were ever any big surprises. For sample, we get an invoice see couple of weeks, but it might have been nice to get a weekly summary along the lines of, “This is the end of the week. This is how many hours that were worked athwart all of the different resources assigned to your project.” I ponder that would be one betterment, and I verity adjoind that to James, and he is looking to instrument more many updates.