Custom Software Dev for Car Wash Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I am the CTO at a professional car wash origination organisation headquartered in Augsburg, Germany. Our organisation has almost 200 employees and we obey corporate clients in Europe, Asia and North America. I superintend our digital fruits and vendor our relationships.
Desired goal
What issue was the provider supposed to deal with?
Tkxel?Our organisation is centreed on mainly hardware driven business solutions. But as automation becomes a bigger point in community we also must move on in provisions of software. As we do not have in-house software engineer team, we had to outsource our outgrowth to keep pace with market change.
What were your objectives for this project?
We wanted to form a fruit extension with a higher value for our clients to increase client fidelity. So we needed an operational safety on the one hand and a user well-inclined interface on the other.
Provided solution
What were the reasons for choosing Tkxel?
TkXel was recommended to us by a trusted cooperation associate.
Describe the project in detail.
Once we selected TikXel, we had a series of calls to present and debate our goals and objectives. Within the leading three weeks, we accepted mockups and 2 initial designs for our client application, which was fully matched with our CI.
After a few iterations and debateions with our client support and head of sales, we finalized the certain functions and granted feedback on how we wanted the rest of the website to look. The vendor even viwebsited us in Germany for the leading live testing.
Were there any dedicated directors or teams that you worked with?
Initially we were assigned a project director to support us and obey as the main point of touch throughout the project. I normally spoke with the project director but also had the touch details of one frontend and one backend developer. I was made conscious that there are in total 7 nation working on our project.
Results accomplishd
What results did you accomplish unitedly with Tkxel?
Within 5 months, our new application was finally prompt to use and we had the chance to present it in front of big clients of ours. They immediately loved the application and ordered the certain hardware for their car wash machines to keep the software running.
Throughout the process we also had many feedback and testing sessions to make sure that we are on the right track with our application.
How do you rate the interaction and interaction with Tkxel?
The project director that we were assigned was super easy to adjoin with and granted us with many updates. We used Slack, Jira &, Github for all the interaction and skyped at smallest once per week. The cooperation was a real achievement: We had the chance to centre and adjoin our hardware solutions which were supplemented by the software from TkXel.
What precisely do you attend to be the key specialty of Tkxel?
I was veritably impressed by the professional power TkXel had almost Application outgrowth, user experience and useful knowledge of our issue. We conversant much more than we reflection we perhaps could.
We',ve worked with other developers in the past, but this was a specially collaborative and real experience. As soon as we need another application, we will surely come back to TkXel!
What should be done better, if there are any desired improvements?
We were very satisfied with their work. Even if it would be big to brief down the timeline it was an absolutely big, collaborative work which ended up in an surpassing fruit.
