Call Center Services for Painting Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
My organisation is paint Chicago. We are a residential and commercial painting organisation. I am the proprietor, I run most day to day operations.
Desired goal
What issue was the provider supposed to deal with?
Vicky Virtual?We needed someone to reply the phone for us in a professional mode. We lost a lot of business from dropped or missed calls precedently we signed up for their labors a couple of years ago.
Their reps scheduled estimates almost our availability, assisted in replying just some basic painting questions, their overall flexibility to liberate a big overall labor has assisted in our growth.
What were your objectives for this project?
We wanted our clients to have an astounding experience on the phone. Professional, helpful and resigned.
Provided solution
What were the reasons for choosing Vicky Virtual?
We heard almost Vicky possible through different business proprietors who had lucky experiences with them in the past, in groups on Facebook.
Describe the project in detail.
They covered the phones for us for 4-6 hours a day, five days a week, depending on the days we anticipated the most commerce.
Were there any dedicated managers or teams that you worked with?
I consistently had 2-3 nation useful for my project.
Results accomplishd
What results did you accomplish unitedly with Vicky Virtual?
Basically we were able to pick up 2-3 more phone calls on mean per day that were possible clients. That meant we had 3-6 additional estimates per week. It was tremendously helpful.
How do you rate the interaction and interaction with Vicky Virtual?
They made working with them very easy. They interacted plainly with us during the complete process. That resources they didn’t get frustrated, they asked all the certain questions to liberate the best fruit.
What precisely do you attend to be the key specialty of Vicky Virtual?
I really esteem all of the interactions that we have had with Vicky Virtual, all we were told almost them was true. I sincerely esteem their help in the growth of my business.
What should be done better, if there are any desired improvements?
They had a call or two that fell through however that didn’t happen sufficient to be an effect. Overall our experience with Vicky Virtual is fantastic. I will last to use their labors now and in the forthcoming.
