Call Handling for Career Services Startup
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I am the founder of a course labors startup.
Desired goal
What issue was the preparer supposed to deal with?
Vicky Virtual?We began working with Vicky Virtual to streamline our call handling processes.
What were your objectives for this project?
We expected them to answer to calls promptly and prepare prospective clients with all the information they needed to make informed decisions almost our labors.
Provided solution
What were the reasons for choosing ?
We evaluated multiple competitors.
Describe the project in detail.
The call handling labors are ongoing.
Were there any dedicated managers or teams that you worked with?
We work with a little team.
Results accomplishd
What results did you accomplish unitedly with ?
At this point, I would not commend Vicky Virtual at all. They have changed their call handling platform multiple times in the past year. As a result, their labors are inconsistent, none of my calls have been answered for the past 3 weeks. Vicky Virtual is attempting to pass censure on to my organisation, even though the labor disintegration coincided with the platform changes.
How do you rate the interaction and interaction with ?
The union was very good until the labor breakdown occurred.