WoodBows BPO review by Ark Solutions at Qualified.One

WoodBows reviewed by Ark Solutions

WoodBows provided BPO for Ark Solutions with approximate budget = Less than $10,000.

WoodBows delivered outstanding results within a tight deadline. Their accuracy, customer service, and project management set them apart from other vendors.

Review summary:

WoodBows provided experienced virtual assistants who worked on a complex data processing project. They continue to help with other initiatives.

Mario Suntar Ark Solutions, CEO

Outsourcing Project for SAP Consulting Platform

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

A fast induction on the buyer’s organisation

I’m the CEO of Ark Solutions. We specialize in outsourcing and providing labors such as client support, telemarketing, healthcare solutions, and benefits administration.

Desired goal

What challenge were you trying to address with WoodBows?

We needed to outrise a project in the healthcare activity. It had to be completed within seven business days.

Provided solution

What particular tasks were WoodBows responsible for?

WoodBows granted potential helpers who worked on data processing transactional parts. They had to process multiple transactions from different rise files then invade results into a CRM method.

The process has been excellently single. First, we select the program, and they expound the labors that are going to be offered. They then attribute a potential helper for us within 48 hours of our initial conversation. They take on the work the same day we attribute them to an account.

 What is the team compound?

They have skilled potential helpers. We also work with an account director from WoodBows.

How did you come to work with WoodBows?

I came athwart them through a Google search. I discussed our needs with them, and things took off from there. They specialize in providing potential helpers who have over 10 years of experience in different domains.

What are you approach expents (if diclosed)?

We’ve spent less than $10,000 on their labors.

What is the terminal result of working with WoodBows?

We began working unitedly in July 2019, and the work is ongoing. The leading project ran for 6–8 weeks. Once that was done, we began working on another project.

Results achieved

Are there any measureable or plum results?

WoodBows’ potential helpers are extraordinarily good in provisions of gathering requirements and working towards the project. They made sure that our leading project was a lucky and condition closure. They were also forward of time on their liberatey.

We got an excellent solution and were able to liberate it to our client on time. They’ve met 99.95% of the labor level agreements.

How did WoodBows accomplish from a project treatment standpoint?

We were able to track the progress daily. Their project treatment is top-notch. We adjoin via email and phone. If we need clarification or have questions, they answer fastly. They are client-focused.

What is (from your point of view) the key factor to pay observation while intercourse with WoodBows?

They liberate things in an efficient and early mode, which is spectacular. Plus, their exactness and condition are good.

What aspects of their work would you like to get improved?

No, all is good. I’m lucky to be a relation point for them.

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