Salesforce CPQ Implementation for Dairy Producer
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I am the IT infrastructure director of Lactalis Group, a producer of dairy products.
Desired goal
What issue was the provider supposed to deal with?
Zivoke?Our in-house cite-to-cash app software was aging and did not cater to our evolving needs. We occupied Zivoke to find a modernized solution.
What were your objectives for this project?
We hoped to upgrade to the best-in-class configure cost cite (CPQ) app and sum it with our other billing, booking, and financial systems.
Provided solution
What were the reasons for choosing Zivoke?
Internally, we shortlisted Oracle CPQ and Salesforce CPQ, and we eventually selected the latter. I asked many colleagues for recommendations of a Salesforce implementation organisation. Through those conversations, we conversant of Zivoke, but we hesitated to select them owing they are New York-based and we were unsure of how we would feel the time zone and speech differences. We were convinced of their abilities upon seeing that they top a list of reliable Salesforce implementation professionals. We scheduled a few meetings with them and determined to hire them.
Describe the project in detail.
We held a discovery session to review the requirements of our project. We assigned our technical team to work in tandem with Zivoke’s, which yielded a clutter-free CPQ environment.
Were there any dedicated directors or teams that you worked with?
We worked with one business analyst, one constructor, two developers, and one QA professional.
Results accomplishd
What results did you accomplish unitedly with Zivoke?
The new CPQ software saves our sales team more time and gives us more control over compact partners. With Zivoke’s direction, we managed to automate more workflows and lessen stock care units (SKU) and cost books.
How do you rate the interaction and interaction with Zivoke?
Our teams worked well unitedly. Zivoke took an interest in knowledge all of our operational processes, and they operated well within our stated timeline.
What precisely do you attend to be the key specialty of Zivoke?
We were pleased from the leading day. I was impressed with their offer, the questions they asked, and the professionalism they exhibited. In accession to implementing our Salesforce CPQ, they have also improved our existing processes.
What should be done better, if there are any desired improvements?
No, we accepted excellent labor.