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Up to 60% of a Prison Officer’s time at work is taken up dealing with information requests from prisoners and helping them with paper-based administration. Significant efficiency savings can be made on the delivery of prisoner services by using technology. It’s time for our prisons to move from bureaucratic, paper-based systems towards integrated digital services that encourage a new kind of interaction with prisoners,
empowering them to do things for themselves, to become more actively involved in their rehabilitation and to develop life skills that will benefit them on their return to their community.