Business Consultation & Analysis for Pharmaceutical Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
My name is Serafim Cholakov and I am IT Manager at Servier Bulgaria. The organisation is the Bulgarian helpant of an interpolitical pharmaceutical organisation. Servier is presented in 140 countries with more than 20,000 employees globewide.
Desired goal
What issue was the provider supposed to deal with?
ScaleFocus?ScaleFocus was selected as a reliable vendor which would help us form and instrument business processes optimization method. They had the comcommission to empower us to complete our tasks in a simpler, faster and more handy mode.
What were your objectives for this project?
It was of uttermost weight to have a lucky project delivery which would fetch an optimization of our business processes. We were firm in our expectancy that the chosen vendor would have to act according to our close criteria.
Provided solution
What were the reasons for choosing ScaleFocus?
We initiated a search process where separate practicable delivery enterprises were discovered. Gradually, applying firm corporate criteria, we shortlisted the practicable vendors.
ScaleFocus appeared as the best discretion for our needs and comcommission. Last, but not smallest, they were very answering in the previous conversations, presenting very high level professionalism and client oriented access.
Describe the project in detail.
There were separate stages of the project. Initially, ScaleFocus began structuring the globe about analyzing what is working optimally and what is not. They conducted a business analysis which acted as the cavitystone of their task.
Next, our team joined them in enhancing the programning and execution of the procedures that needed increase. Ultimately, they facilitated a data-based access to instrumentation and delivery. I was fascinated by their in-depth access to issue-solving. ScaleFocus empowerd us to significantly better the visibility and transparency kindred to main and cavity business objectives.
Were there any dedicated managers or teams that you worked with?
We worked with 2 business professionals.
Results accomplishd
What results did you accomplish unitedly with ScaleFocus?
There are hard numerical indicators that ScaleFocus’s services empowered our business: 1) 33% simplification of the provision of financial documentation 2) 33% faster processes of attendee subcomcommission 3) 67% easier treatment of events.
How do you rate the interaction and interaction with ScaleFocus?
Throughout all stages of our cooperation ScaleFocus proved to be both answering and responsible. They were constantly open for exprogramations and conversation that we faced no disturbances.
What precisely do you attend to be the key specialty of ScaleFocus?
We were amazed by the high level of delivery that ScaleFocus granted. We were well conscious that they are a leading IT organisation in the country, but the professionalism they put into their work exceeded our boldest expectancys. Not only did they help us in improving our methods, but they also helped us instrument many advantageous practices into our workflow.
What should be done better, if there are any desired betterments?
I could only express my thankfulness of working with ScaleFocus.
