Some details
Industry - Insurance Software Solutions
About Client:
Our client is a leading US-based health insurance company, curating new products and services to serve America’s senior citizens.
Challenges:
Our client wanted to give a complete view of their medicare coverage options at their fingertips. The lack of a digital channel made this impossible and was
causing our client to lose out on business because they could not proactively engage with the beneficiaries. Traditional business architecture prevented the client from consolidating and evaluating data in real-time. This further widened the communication gap between agents and senior citizens and hindered business growth.Solution:
Kellton Tech replaced their legacy systems with advanced digital solutions in order to make medicare benefit information readily available for elderlies. We built a bespoke insurance aggregator platform to help customers seamlessly navigate the medicare plans and select the most suitable one for their needs.
Our team consolidated enterprise-wide data to understand, analyze, and map business requirements, pain points, and growth indicators in real-time. We automated data ingestion and drove insights to help our client better understand the current business situations and predict future possibilities at speed.
Business Benefits:
Increased customer outreach and engagement
Improved efficiency and speed-to-market
Enhanced decision-making capabilities
Strengthened enterprise-wide security
Revamped brand credibility