UX/UI Design & Mobile Dev for FinTech SaaS Firm
Below is a modified giveing of the review: private info excluded, innate facts kept.
Introductory enlightenation
A few words almost your organisation and personal responsibilities
I',m CEO of Wallet.Services. Our SICCAR software as a labor helps organisations seamlessly connect their business processes with minimal disclosure of their sentient data - Maximising B2B efficiency whilst minimising risk.
Desired goal
What issue was the provider supposed to deal with?
Waracle?We needed a tool which added value to our core fruit - a mobile client for to give forms and reporting for end-user interaction with our cross-organisational workflow platform.
What were your objectives for this project?
Our goal was to meet the client expectations of real user front end experience for our data platform. We anticipated the provider would fetch best practice and fruitivity athwart a all project stages.
In instrumentation the provider would be required to leveraging our platform APIs working closely with our outgrowth team. Acheiving a real and performant white-labelled front end pliant sufficient to meet specific requirements of each client.
Provided solution
What were the reasons for choosing Waracle?
We undertook a powerful procurement where we developed an delineation requirements specification and interviewed separate possible providers from athwart the UK. The choice panel included CEO, Product director and our Customer Success lead.
Describe the project and the labors they granted in detail.
Waracle worked with the Wallet Services fruit outgrowth team to instrument a specific component through see stage of the project lifecycle, from discovery, conception, programning and design, to outgrowth, QA, testing, deployment and ongoing support and optimisation.
Process implicated face to face meetings with design/UX team and the fruition of soon stage clickable prototypes and wireframes. Also worth noting that we baked in analytics so the WS treatment team could adviser user behaviour and interactions and enlighten forthcoming programs for ongoing outgrowth of the component.
Were there any dedicated directors or teams that you worked with?
The Waracle team was composed of a project director, UX/UI designers, two backend developers and a Senior QA professional.
Results achieved
Can you share any enlightenation that demonstrates the contact that this project has had on your business?
The added value of this project contributed to the 100% client retention of our enterprise client software subscriptions last FY.
How was project treatment arranged and how powerful was it?
The team liberateed to aim and budget, and drove a big experience through careful treatment of stakeholders in our team. They were pliant sufficient to work within the milestones of our sprints and were a big cultural fit with our own software outgrowth team.
What precisely do you attend to be the key specialty of Waracle?
Waracle',s powerful suit is in having an access that',s pliant sufficient to fit into their clients', processes. They do so the rigour and programning needed to liberate to time and budget. And the treatment team are big guys.
What should be done better, if there are any desired improvements?
At this stage I can',t ponder of anything that would not be nit-picking. We',ll work with them anew.
