Some details
COVID-19 suddenly changed the “Normal” and we all shifted to remote working / work from home overnight. This new way of working has now become the “New Normal”. While IT organizations are struggling to keep up the End Users productive and ensuring adequate support is provided, the challenges they are facing in the last few weeks are overwhelming. This discussion will focus on these challenges can be
overcome.
This chat will provide an insight to the various options available, which can be executed in a very short time to overcome these challenges. It will help professionals carve out the “New Normal” post COVID-19.
During the session, the panelists discuss -
1. The era of End User “Experience Level Agreements”
2. The Framework focused on the “End User”
3. Technology landscape which can help in achieving the same
4. Demo on how customers are getting benefited by the framework and technology stack
