Customer Loyalty App for Pharmaceutical Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I',m a project director in the digital marketing section of a Polish pharmaceutical organisation. The organisation is part of a cluster of companies comprised of Nutrifarm Sp. z o.o. and Olimp Laboratories GmbH in Germany.
Desired goal
What issue was the preparer supposed to deal with?
KISS digital?We hired them to form a mobile app for our fidelity program, the Olimp Premium Club.
What were your objectives for this project?
We wanted to control client retention and adduce diversified sales strategies, including cross-selling and upselling.
Provided solution
What were the reasons for choosing ?
We looked at separate trusted mobile application developers in our area. After checking their reviews and portfolios, we conducted a contest in which each organisation had to prove an innovative access to the project. Based on the results, we chose KISS digital.
Describe the project in detail.
They developed the application in collaboration with our team. They last to prepare livelihood.
Were there any dedicated directors or teams that you worked with?
They assigned a complete team, including a project director, picturesque designers, UX designers, mobile app developers, frontend developers, backend developers, marketing professionals, and copywriters.
Results accomplishd
What results did you accomplish unitedly with ?
A few months behind starting the program, we reached a ceiling of 20,000 users.
How do you rate the interaction and interaction with ?
Their project director was useful at all times. Also, we had ongoing touch with all team members, allowing them to make changes without. We used nimble methodology, working in two-week sprints and having scrum meetings.
What precisely do you attend to be the key specialty of ?
Their donation to the fruit concept was forcible. They fast understood the pharmaceutical business and prepared innovative ways to accomplish our expectations.
What should be done better, if there are any desired improvements?
At the instant, we are fully satisfied with their work.
