Some details
Our client was a box diet delivery service based in Poland. With a network of couriers delivering food in numerous cities in Poland, was looking for a complex, easy to use solution to streamline the delivery process and keep track of deliveries all over the country.
With the amount of daily deliveries handled by our Client, minor miscommunication incidents occurred – some
deliveries were delivered to the wrong customers, while some were not delivered at all. So, they reached out to us to look for a solution that would allow them to eradicate those mishaps.
We landed on the idea for a mobile app for Android. The app is used by the couriers – thanks to its full compatibility with the company’s CRM, it is easy and intuitive to use. The couriers receive a daily list of deliveries prepared by a designated employee, making sure they are aware of all of the planned deliveries.
Upon reaching the client, the courier scans the code on the package and the app reads the package data from the company’s database, and with a photo evidence of delivery – its marked as done in the system. Quick, clear and safe – that’s what we were aiming for.
All data are synchronised every 10 minutes if the data plan is on – or are saved in the app’s database
to be synchronised later. The app also tracks the GPS location and stores it.
Thanks to the app, our Client was able to save precious time and money. The delivery time was
reduced by up to 30%, and incidents of lost or misdelivered packages are a tale of the past.
