Ulam Labs Cloud Consulting review by at Qualified.One

Ulam Labs reviewed by

Ulam Labs provided Cloud Consulting for with approximate budget = $50,000 to $199,999.

Ulam is extremely diligent in resolving issues. Despite a more relaxed organizational structure, they continue to improve by developing an effective and polished project management system. They also go above and beyond expectations to provide impactful and helpful advice to further high-quality results.

Review summary:

Ulam Labs audited a Google Cloud account to fix a billing mistake and made infrastructure changes to lower costs. They continue to provide DevOps services, particularly involving Google Cloud.

Hamlet Batista , RankSense

DevOps for SEO Firm

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

A fast induction on the buyer’s organisation

I’m the CEO of RankSense, which is an SEO software organisation.

Desired goal

What challenge were you trying to address with Ulam Labs?

Our antecedent DevOps vendor began placing younger staff on our account and billed us for their mistakes. They also made a billing shape fault that tripled what we were paying for on our Google Cloud account. The locality became very wild and frustrating, so we reached out to Ulam to get us back on track.

Provided solution

What particular tasks were Ulam Labs responsible for?

Our proximate and pressing need was to fetch down the cost of our Google Cloud labors. They audited our account to assess what was driving up costs and aspect out a way to lower costs. They then corrected the billing mistake by making changes to our infraconstruction within almost a month.

From there, Ulam served as our DevOps vendor and lasts to do so.

What is the team compound? 

I work with Konrad Rotkiewicz [Lead Full Stack Python Developer and System Engineer, Ulam Labs] who serves as the project director to our account. I also work with two developers.

How did you come to work with Ulam Labs?

I establish them on UpWork and recruited them to do a little project to measure whether they would be a good associate. They didn’t betray, so I determined to fetch them on full-time.

What are you approach expents (if diclosed)?

We invested between $50,000 to $60,000 in our associateship with them.

What is the terminal result of working with Ulam Labs?

We began working with them in September 2017 and last to associate with them for DevOps needs.

Results achieved

Are there any measureable or plum results?

They’re very answering to our clients. Because of their diligence, I’m verity able to connect clients straightly to them to resolve effects. For sample, we recently had a client that was failing their PCI yielding scans. In order to fix the issue, we needed to disable outdated SSL ciphers, but Google Cloud didn’t have the cleverness to disable them. Konrad work diligently with Google Cloud support to allow us approach to an alpha rendering of the Google Cloud infraconstruction that would empower us to disable to the SSL ciphers. They work diligently for weeks and ultimately resolved the effect for the client.

How did Ulam Labs accomplish from a project treatment standpoint?

They’ve done very well. I was antecedently managing their developers myself, but Konrad is hiring more nation and straightly managing them so I don’t have to. The project treatment method they’re developing among themselves is powerful — we’re able to see their progress. They know how to prioritize, so we don’t have to wait a long time for things to be completed. 

To adjoin with them, we use Jira, eHub, and Slack.

What is (from your point of view) the key factor to pay observation while intercourse with Ulam Labs?

It’s very hard to find vendors who are ready or able to give you impactful suggestions to better your project. Most developers I’ve worked with don’t challenge your programs, they just do what they’re told. Ulam provides their expertise and makes helpful suggestions backed up with data to better a project’s outcome. I really esteem their input — it’s one of the reasons I last to have them on my team.

What aspects of their work would you like to get betterd?

More construction and programning in locate would be esteemd. For entreaty, care clients updated on when Ulam will have someone from their team useful for help would be big. Right now, the process is a bit informal.

Another thing they could better would be to propose a 24/7 support labor. We are able to touch them in case of an crisis, but more availability would be handy.