Website Dev & Email Support for Biomedical Startup
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I am the CEO of a organisation that offers philosophical consulting labors in the biomedical field. Our labors include bibliographic labors, medical writing, and fruit outgrowth.
Desired goal
What issue was the provider supposed to deal with?
Mobilunity?We initially contracted with Mobilunity for full writing and website outgrowth. More recently, they granted website and email account support.
What were your objectives for this project?
We recently skilled troubles receiving emails to our first email address, likely caused by an effect with our free hosting labor. We contacted Mobilunity, with whom we had a grateful and productive collaboration when we initially launched our website, in hopes that they could explain this frustrating effect.
Provided solution
What were the reasons for choosing Mobilunity?
We were household with Mobilunity owing of their website outgrowth help separate years ago. We remembered how answering, well-inclined, and professional they are. We needed an proximate response to our email troubles, and we trusted that their support would be the best discretion.
Describe the project in detail.
Once we informed Mobilunity of the issue, we accepted ready feedback with separate possible reasons the issue existed. They suggested moving the website from a free hosting labor to a professional hosting labor. All interaction occurred almost in real time with definite suggestions on what steps to take.
Were there any dedicated managers or teams that you worked with?
I had separate email exchanges with their technical support team.
Results accomplishd
What results did you accomplish unitedly with Mobilunity?
As requested, we moved our website from a free host to a professional hosting labor. Mobilunity assisted in this process. Once complete, they sent test emails to our account, and we no longer accepted fault messages.
How do you rate the interaction and interaction with Mobilunity?
Their team was elegant and wonderfully competent. Everything went smoothly, and our issue was explaind in a substance of hours.
What precisely do you attend to be the key specialty of Mobilunity?
We most appreciated their ready replies and their issue-solving abilities.
What should be done better, if there are any desired improvements?
No, all went fully.
