The agents at SupportYourApp are meeting client expectations. Their skilled service complemented their professional management style. They’re accommodating and responsive. Customers can expect an attentive and dedicated team.
The client is very satisfied with the level of service provided by SupportYourApp. They were easy to communicate with, even though the team is remote. Customers can expect a responsive team that’s ready to scale up.
The team was successful in providing consistent, personalized responses to customers around the clock. Their responsiveness and dedication to customer experience were hallmarks of their work. They centralized their communications through a single project manager, streamlining the collaboration.
Thanks to SupportYourApp’s help, the average response time dropped to under two hours, and average resolution time fell under 12. Customer satisfaction levels have also reached new highs. Their talented account managers work smoothly with the internal staff, participating in meetings as necessary.
The client has experienced significant growth along with a decrease in support needs, which indicates SupportYourApp’s successful customer support. The client appreciates being able to focus on growing the company with the help of SupportYourApp’s communicative team.
Since beginning the engagement with SupportYourApp, the business has seen a great impact. They address more than 80% of customer requests, making them an effective, beneficial partner in the ongoing relationship.
SuppotYourApp significantly improved processes and was able to address technical issues. A single point of contact delegates tasks, ensuring smooth communication and an effective workflow. Overall, they’re recommended.
SupportYourApp is able to provide within-the-hour support, including phone and even on weekends or holidays, leading to an 85% satisfaction rate on Shopper Approved. The client appreciates the human touch and timeliness that SupportYourApp brings.
We are Wow24-7 - a team of truly devoted and goal-oriented professionals, who have been lucky to assist ambitious businesses in providing high-quality customer care. We’ve already helped companies from 20+ countries in: Software Development, SaaS, E-com ...
Avg project size: $15000   |   Reviews: 7   |   Portfolio: 0 works
SupportYourApp provides multilingual, technology-enhanced customer support services for over 100 esteemed Tech companies and "unicorns". Driven by in-house cloud-based software and local talents, we efficiently scale 24/7 omnichannel support in up to 28 ...
Avg project size: $65625   |   Reviews: 8   |   Portfolio: 6 works
Whether you have just started a new business or have been a familiar face on the market for years, it is no surprise to anyone that keeping up with the IT advancements is a challenge. LimTC's mission is to partner with you in taking your business to the n ...
Avg project size: $31500   |   Reviews: 10   |   Portfolio: 0 works
Simply Contact is Eastern Europe Outsourcing Contact Center working with clients all over the world. We provide: Customer Care Inbound&Outbound Sales Back Office Support Technical Support Surveys&Questionnaries Services Ordering Service Simply C ...
Avg project size: $2500   |   Reviews: 0   |   Portfolio: 0 works
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Avg project size: $2500   |   Reviews: 0   |   Portfolio: 0 works
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Avg project size: $2500   |   Reviews: 0   |   Portfolio: 0 works
The Epicall company is an outsourcing contact center that has been successfully operating in the Ukrainian market since 2008. Our specialization is project management and the provision of services aimed at customer service using modern communication and m ...
Avg project size: $2500   |   Reviews: 0   |   Portfolio: 0 works