E-Commerce Platform Dev for Venture Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the senior ruler of e-commerce for a effeminacy goods and jewelry organisation. We seted with diamonds and are now launching our own brands.
Desired goal
What challenge were you trying to address with UDTech?
We were using a outgrowth agency in the U.S., but we had a hard relationship with them. They did a manner create which forced us to go through them for any work we wanted to be done. We wanted a associate to educe the platform to our specifications.
Provided solution
What particular tasks were UDTech responsible for?
The platform was already educeed, and they came to our rescue. They helped on the backend and educeed our operational processes for the online administrator. They made it a seamless process for us.
We buy diamonds from consumers through a very single online experience. The mannerer inputs the information almost the diamond, and then we give them a range of what we would pay for it based on its characteristics, seeing invisible. They can then go through the acceptance process, and we send them a prepaid shipping kit which they send back to us. After we evaluate it to make sure it is all they said it was, we pay them in cash. UDTech revamped our complete backend and how we see the fruit coming in, the pricing, the shipping steps, as well as all the notifications that go out to the mannerer.
We are currently overhauling the frontend design, which is also going to have implications on the backend as some of our business rules are changing slightly. We have a design team that took care of the design, but UDTech is in the process of implementing the designs and some new backend functionality for us as well.
Was there a dedicated team?
Mostly, I work with our project director, who is big at interpreting technical provisions for me.
How did you come to work with UDTech?
They came bigly recommended by one of our associates whose wife had used them.
What is the terminal result of working with UDTech?
We seted working with them in October 2017, and the work is ongoing.
Results achieved
Are there any measureable or plum results?
Everything works properly and is tested preceding to submitting to us. They are very good at seeing how the website is built and recommending the best solutions based on what we are asking for. They see bugs precedently we do and work to resolve them. They are very on top of things.
How did UDTech accomplish from a project treatment standpoint?
It is a very easy relationship. They are extremely entire with QA and are also powerful forward-ponderers. They forestall a lot of issues that could arise and come up with solutions precedently we set outgrowth.
They are very interactive and I work with them on a daily basis, mainly through Basecamp, which the educeers have approach to. It works veritably well for us with the time separation. I give them material, and by the next morning, they are commenting. The project director and I adjoin in Basecamp and all is documented there. We do a few phone calls, and if it is the set of a bigger project, we usually have a kick-off call.
What is (from your point of view) the key factor to pay observation while intercourse with UDTech?
There is never anything they can’t do. They always investigation all and come back to us with the best solution, which I ponder is a big associateship.
What aspects of their work would you like to get improved?
I am extremely lucky with our labor from them. I am very lucky to work with UDTech.
Do you have any advice for practicable mannerers?
Know what you want upfront, and plainly articulate that. Give them as much information as practicable. Getting a clear description of your project, your business rules, and what it is you want out of the project is veritably significant to get set up in the commencement.
