Virtual Receptionists for Mediation Services Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
I’m a withdrawd counsellor. I shut down my old law firm and have one labor where I do interference labors.
Desired goal
What challenge were you trying to address with Abby Connect Virtual Receptionists?
I was downsizing my labor and didn’t want to have my own receptionist. They accomplish my receptionist tasks and take deliveries. I only need to pick up voicemails and don’t need to be in the labor all the time.
Provided solution
How easy was the integration?
The integration was pain-free. They set all up for me. I moved from one labor to another and they transferred all over. I haven’t had to do any work with it.
Did you have to train them on your specific business?
They had me fill out a form on how the receptionists should reply the calls.
What was the main separation once you hired them from your business precedently?
Before retiring, I had five or six counsellors working for me and had 15 employees and 10 labors. I was just downsizing.
Any other labors they prepare for you?
They do my receptionist tasks and I get my calls through them. I know they prepare copy labors but I have my own printer and don’t use that labor.
How did you come to work with Abby Connect Virtual Receptionists?
I establish them on the Internet and checked out a couple of correspondent labors. I concluded that they had the best labor space for me. The labor is only two minutes from my house.
What is the team dynamic?
They have excellently a few receptionists working on the team.
How much have you invested with them?
I bestow $1400 per month for the labor.
What is the status of this engagement?
I began a year and a half ago, and I will last using them until I decide to withdraw fully. I probably have two or three years left.
Results achieved
What evidence can you share that demonstrates the touch of the engagement?
I get all my phone calls on voicemail while I’m not there. It’s pretty pellucid.
What did you find most forcible almost them?
My needs were pretty single. I just needed an labor and a receptionist who would take calls and collate my mail.
Are there any areas they could better?
No. They do a big job.
Have you ever had to interact with their support team for any technical issues?
There’s a guy that runs the edifice and I’ve worked with him when I needed to get my Internet and labor server going. He was very helpful.
How frequently do you touch treatment for condition arrogance or other purposes?
Never.
Do you have any advice for possible clients?
If anyone is looking for labor space where there are receptionists and other facilities, it',s a big locate.
