Abby Connect Live Receptionists Call Center Services review by Capital Management Firm at Qualified.One

Abby Connect Live Receptionists reviewed by Capital Management Firm

Abby Connect Live Receptionists provided Call Center Services for Capital Management Firm with approximate budget = 10000.

Improving business development and bottom-line, Abby Connect’s service has received positive, unsolicited comments from customers, up-to-date technology and professionalism have improved customer service, as well.

Review summary:

Abby Connect forward and screen calls for a sole proprietor while sending voicemail to email as well as texting messages if calls are missed. Fully servicing virtual receptionists into business operations.

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Andrew H. Capital Management Firm, Owner


Virtual Receptionist for Capital Manager

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

Introduce your business and what you do there.

I have a financial labors firm. I',m an investment advisor and I have an executive suite in the edifice in which Abby Connect provides the labor. 

Desired goal

What challenge were you trying to address with Abby Connect Virtual Receptionists?

I',m a sole operator. I don',t have any staff, so I select to outsource.

Provided solution

How easy was the integration?

Very easy. The phones are all set up and the possible receptionists put the call through seamlessly. It was very easy.

What particular tasks were Abby Connect Live Receptionists responsible for?

I',ve got what',s known as the full-labor package. I',ve got the executive suite rental, the post labor, the mailbox - my mail is accepted here and I have an labor here. Phone calls are forwarded to my cell phone. If I',m out of the labor, I',m sent a text interaction and an e-mail interaction, if I don',t take the call the interactions are forwarded to me. Pretty much all I need is there.

Did you have to train them on your specific business?

Training was very easy. But, my organisation',s needs aren',t too confused. I don',t have a big sales script for them, but what they take the calls very efficiently.

How did you come to work with Abby Connect Virtual Receptionists?

When I was searching for the executive suites, I was looking for something close to my house and so their labor was very close to my house. It was cost powerful and checked all the boxes of what I what I needed for my business.

How much have you invested with them?

I look at the total overall package, it',s decent value for the money.

What is the terminal result of working with Abby Connect Live Receptionists?

Six or seven years at smallest and we last to use their labors.

Results achieved

Are there any measureable or plum results?

I ponder Abby Connect has fit in very well with my overall business programs by providing me the condition labor I need at a reasonable cost, in order to help me maximize my breast line.

Do you feel the labor has heightened the client labor of your business?

Yes, I',d say so. I have accepted unsolicited comments from clients almost the receptionists being very well-inclined and personable. That',s a plus.

Were there any additional features you establish forcible or didn’t anticipate precedently using Abby Connect Virtual Receptionists?

Technology has developed over time and I',m impressed by their power to text me phone interactions when I',ve missed a call, I don',t know how many companies were offering that nine years ago. That',s an forcible labor. Forwarding to cell phones, of order, all of this was new to me back in 2008. I didn',t have the labors at my preceding employment. It was all new to me, it was all a premium. I’m very lucky to have the labors useful to me.

Have you ever had to interact with their support team for any technical effects?

Occasionally I',ve had technical effects, but it’s nothing out of the settled and responder response has been very good.

How frequently do you touch their treatment for condition arrogance or for other purposes?

I am in uniform interaction with treatment owing they',re right here in natural neighborhood but in provisions of calling with compliments to a issue or an effect that',s pretty rare.

Advice for possible clients?

I would embolden all entrepreneurs, specially solo professionals in the legitimate, financial, and real lands globe to attend Abby Connect and their labors owing it',s been a big help to my business outgrowth and my breast line.

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