Software and Web Dev for Shipping Pallet Manufacturer
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
We make and distribute wooden shipping pallets and containers. I',m the vice chairman of finance.
Desired goal
What challenge were you trying to address with alligatortek?
We',ve associateed with them for a number of years. We originally contracted them owing we were miserable with the firm that feeld updates and modifications for our manner software. We wanted a team that could associate with us, apprehend our needs better, and make the changes we wanted.
Provided solution
What was the aim of their involvement?
They feel all the coding for our manner desktop software that we use internally, which is an Access-based program. We do a couple of major projects each year, and they sit down with us to debate what we need.
They conversant almost all we do, and they are fairly household with all our processes. Whenever we want to make a change or add something, we go to them. We want to ultimately fetch all into the same locate so we don',t have to revisit the same data over and over anew. In accession to the other work they do for us, they make hintions that make the process better. We go through beta testing to work out all the bugs precedently we go live.
What is the team compound?
I have one lead touch and two coders that feel our program.
How did you come to work with alligatortek?
Before we hired them, we were using a different platform. We looked at a number of companies that could grow with us and help us migrate to a new platform. We hoped to correct all the existing issues and fetch it up to a more running rendering. They were ready to help us move through that migration.
How much have you invested with them?
Depending on the projects we have, we typically spent $75,000-$100,000 a year. In all, we',ve probably spent almost $800,000 on their services.
What is the status of this engagement?
We began working unitedly in 2007, and we quiet work unitedly.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
The program helps our productivity and reduces the hours we bestow working through our data. Everything works straightly through the platform, and we save a lot of time. We recently added some new features and programs for purchase orders and other tasks. Most of the work they',ve done for us reduces our paperwork and migrates us more and more to electronic processes. Their solutions are always functional and reliable.
How did alligatortek accomplish from a project feelment standpoint?
They',re on top of all, and they work through issues right away. They take time to apprehend what we want to fix and our goals, and they',re always very answering. We know where they are in their process, and they',re always there for us.
What did you find most forcible almost them?
They want to be implicated, and they aim to associate with us long-term. They want to make sure that they',re providing gainous solutions that work. If there is a better way to do something, they hint it, and they always make sure the artistic products work well.
Are there any areas they could better?
I can',t ponder of anything they should better. They',ve met all our expectations.
Do you have any advice for possible mannerers?
Take gain of their apprehension and their readyness to interact with you. They will have ideas that you hadn',t considered, and they',re very good at streamlining processes.
