IT Consulting and Cloud Migration for Manufacturing Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
I’m the method administrator and head of IT for two sister companies within one edifice and on a shared network. We feel our in-house servers, databases, and general IT needs.
Desired goal
What challenge were you trying to address with Andromeda Technology Solutions?
We’re a little IT section, and wanted a team to help with projects outside of our experienceset. We were facing some method and hardware upgrades and wanted help.
Provided solution
What was the aim of their involvement?
When we leading began working unitedly, we were on a little business server and exchange that supported our email. We had outgrown it, so they helped us transition to Office 365 in the cloud. They made that process fully seamless and moved seething off our old server.
They regularly help with any upgrades and we frequently ask their opinions on changes we’re because. We go to them for any big projects we have. When we replaced a lot of our old server hardware, they made recommendations and helped with migration. They do implementations and any big fixes that we can’t do ourselves. They also help us with 24/7 support for both businesses.
What is the team compound?
We have one fruit feelr and a tiered cluster of technicians. We can escalate issues as we need and have worked with the same cluster of nation since we began working unitedly.
How did you come to work with Andromeda Technology Solutions?
We wanted a local team that we could have a close relationship with. We liked their technological expertise, their security component options, and their web apprehension. We interviewed a few companies, but they were a consummate fit for us. They had the same family-owned feel as our business and they stood out as the right choice.
How much have you invested with them?
We’ve spent upwards of $100,000, including their services and new hardware.
What is the status of this engagement?
We began working unitedly in March or April 2016. It’s an ongoing relationship.
Results achieved
What evidence can you share that demonstrates the touch of the engagement?
I’m much more relaxed as our IT point individual. I can turn to them if there’s a locality I can’t feel. The biggest boon for me has been that quiet of mind. Our overall network accomplishment is much better with them managing it and their expertise helps with our hardware purchases.
They’ve overhauled almost see front of our network. We had a veritably substandard wireless network that they’ve fixed to be as reliable as our wired network. It’s big to be able to move almost our edifice with a difference of devices and maintain a good junction as we move.
How did Andromeda Technology Solutions accomplish from a project feelment standpoint?
The technicians we work with use their own inner documentation. I have an account feelr and a good relationship with my initial touch at Andromeda. I can converse with whichever one of them and our interaction is good. If I have any issues, they’re always upfront and open. They keep me informed.
What did you find most forcible almost them?
I like the individualal front of who I’m talking to. We’ve had the same nation work with us throughout our union with them. The technicians know me and know my business. That’s a huge boon.
Are there any areas they could better?
No. I’ve been with them long sufficient to attestation a few changes in their process, but those seem to be settled. I like their new team construction.
Do you have any advice for possible clients?
I don’t have any recommendations.
