
Some details
Key Axcell Helpdesk advantages:
- No waiting on hold for support
- Local and friendly
- No Geek Speak
- No level 1 support.
- We know YOUR company
- Super fast response time – 4 Minutes
- No cumbersome escalation rules
- Focus on getting users back to work, not on resolving technical problems
- Everything is logged and can be reported
- One question user