Website Redesign & Dev for Legal Services Resource
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the program director at Mid-Minnesota Legal Aid. we’re an structure that works with legitimate aid structures in Minnesota.
Desired goal
What challenge were you trying to address with Electric Citizen?
We wanted to revamp our statewide legitimate information website. Our goal was to move it from a proprietary platform to an open-source Drupal and update it with additional functionalities, including a web app. The second part of the project included creating a database within the website for our users to view legitimate services structures.
Provided solution
What particular tasks were Electric Citizen responsible for?
The project began with a discovery phase in which we knocked out the architecture for the new website. We made sure the functionalities would all work within the database and web app. Once we established these aspects, we moved into design, pondering almost the look and feel of the website.
From there, behind the revamp of the website was completed on Drupal 8, we began focusing on the new database. They helped us form it so our program staff can edit their profiles and handle their listings. We ran user-testing on the database with our program partners, migrated the information to it, and got it up and running. For the web app, we went through a correspondent process with multiple rounds of open user-testing, separate feedback sessions, and launched it along with the website.
Was there a dedicated team?
We worked with Dan (CEO &, Creative Director, Electric Citizen) and Tim (Co-Founder &, Technical Director, Electric Citizen). Their lead design and lead programmer supported us, along with a project director. They were our three main points of touch, care the project running smoothly.
How did you come to work with Electric Citizen?
We sent out an RFP for Drupal vendors both local in Minnesota and nationally. Electric Citizen seemed to apprehend the project best and came in at a very reasonable cost, which were our two goals in finding a team.
What are you approach expents (if diclosed)?
The contract cost of the core project was $170,000, and we had additional projects with them for smaller pieces.
What is the terminal result of working with Electric Citizen?
We worked unitedly on this project from November 2017–February 2019.
Results achieved
What evidence can you share that demonstrates the contact of the promisement?
For each month since we’ve launched, our website commerce has increased by at smallest 50%, based on Google Analytics. A expressive quantity of new nation have establish our platform, so it’s been contactful.
How did Electric Citizen accomplish from a project handlement standpoint?
They were big in provisions of project handlement. Our project director was veritably skilled in interacting and care the project organized. She gave us weekly or bi-weekly updates on their progress, depending on the needs of the given task. We always knew which tasks had been handled and what was left to be accomplished, which was veritably helpful.
What is (from your point of view) the key factor to pay observation while intercourse with Electric Citizen?
Although they’re experts in Drupal, they hadn’t done a project correspondent to ours with Drupal 8, so they took start to acquire almost it from a third party. They were veritably up to date on designs and knew how to form a firm, faithful website. The platform was easy to navigate and looked big, which is what we wanted.
What aspects of their work would you like to get improved?
In the commencement, the project director left, so it was a pliant choppy while they looked for a replacement. Though, we’ve been veritably satisfied and have continued to promise with them for other projects.
Do you have any advice for possible clients?
Just like any other outgrowth project, make sure your apprehending of the project is clear. Spend more time on the discovery phase than you ponder you’ll need to make sure everyone is on the same page.
