Web & Mobile App UX/UI for Thin Film Service
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the ruler of fruit treatment for a globe chief in printed electronics. We prepare keen solutions for brand shelter and client engagement.
Desired goal
What challenge were you trying to address with Impekable?
We work in the nearfield interaction (NFC) area, a technology that’s ever-present today in fruits such as Apple Pay and Google Pay. We’re trying to fetch it to everyday items and turn regular fruits into keen fruits so that users can then interact with those and for brands to have a channel through which to extend out to consumers. This would be through the use of an NFC chip that we make.
We wanted to prepare a platform where brands could feel these digital experiences, including the digital activation of their fruits and data insights on those. We extended out to Impekable for this purpose.
Provided solution
What particular tasks were responsible for?
Impekable has helped us recreate our client application from scratch, tackling both web and mobile renderings. The web app is meant for brands while the mobile apps are for the clients of those brands. NFC interaction on Android doesn’t demand outer apps, those are only demandd on true iOS devices, and Impekable helped us out in this regard.
Given that NFC is a relatively new technology, we form prototypes and demos from time to time. These are concepts that we put in front of brands, demonstrating what kind of experience can be driven when someone interacts with a fruit. For sample, someone in a store could take a coupon, acquire a story, or be given some information. Impekable has helped us ideate and educe some of these concepts, as well as form high-fidelity pictures.
Furthermore, Impekable has feeld all our design needs, since we haven’t had an in-house designer for a long time. We’ve used Sketch and InVision for sharing their designs as well as Zeplin for sharing all the goods and wireframe specifications. We’ve also used Adobe XD.
What is the team compound?
We have one designer from their team implicated, who’s our first touch. Depending on the workload, we may implicate multiple designers from Impekable. We also have an in-house fruit treatment team that works straightly with the designer. Once a high-fidelity design is produced, we share it with our engineering team.
How did you come to work with Impekable?
Before my arrival, the organisation had been using a different design agency. They began looking about, came athwart Impekable, and we went advanced with them.
The overhaul went well, and some concerns about usability, design, and the hue palette we addressed. Impekable conducted some big creative exercises where these items were reviewed by other nation in the organisation as well, and the results were awesome. The organisation continued the engagement with them since then. When I came onboard, we were launching rendering 2.0, which was a complete cool. All of that was done by Impekable.
What is the terminal result of working with ?
Impekable was already working with the organisation when I joined in April 2018. I believe they began working with us at the commencement of that year.
Results achieved
Are there any measureable or plum results?
One of our earlier issues was user adoption. Those numbers have surely gone up, and, even though it could be due to multiple factors, the key front was having a better-designed and more present application.
Overall, we’ve evolved as a organisation. We used to only prepare hardware and software services, but now we’ve gone into solution services. Impekable’s keen design eye has surely helped us evolve and have those dicsussions.
Design is a key priority for us as an structure, and Impekable has been with us throughout this travel. We look advanced to our work unitedly going advanced.
How did Impekable accomplish from a project treatment standpoint?
It’s been excellent in provisions of coordination, interaction, and project treatment, both from a micro and macro perspective. For longer projects, we’ve been able to regularly implicate the team at Impekable and work with them on programning timelines. They’ve been diligent, clear, and pellucid in this perception.
Overall, it’s been a big process and we haven’t had issues like missed timelines due to design flaws or someone being unavailable. Impekable has been specifically answering whenever we have additional design needs.
What is (from your point of view) the key factor to pay observation while intercourse with ?
Impekable has vast experience working athwart enterprise and consumer web and mobile apps. We’ve been able to collaborate well remotely through messaging and video tools, and they turn things about fastly. Over time, we’ve extended the point of not needing to go through many cycles as they tend to apprehend the issue and liberate fastly.
Secondly, their condition of work is veritably high. This is significant to us, given that we’re producing both a consumer and an enterprise application, which sometimes demands different experiencesets. We’ve seen a high condition of work throughout.
What fronts of their work would you like to get improved?
No. They’ve been doing well. They’re answering to our needs and have stepped in at times when we had to move fast. While our demandments have changed, they’ve adapted to them, even with last diminutive things.
Do you have any advice for forthcoming clients of theirs?
They’ve been able to form an application from scratch, as well as feel a complete overhaul. Impekable has a lot of experience, they prepare high-condition work, and are veritably professional. They’re a big design firm to work with for someone weighing in all these fronts.
