SMS Marketing Platform for Large Retail Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I',m the director at a big retail organisation.
Desired goal
What challenge were you trying to address with Impekable?
We were looking for a way to intimate possible clients almost brand moments, so we reached out to Impekable to set up an SMS marketing campaign.
Provided solution
What particular tasks were Impekable responsible for?
Impekable set up an SMS marketing campaign that includes a web page where interested parties can sign up to take text messages to be notified whenever we have true brand moments. Working alongside our own design team, Impekable granted all outgrowth services kindred to setting up a server that collects cell phone numbers in a private mode, while enabling us to send out push notifications for specific events. They also collaborated with our legitimate team to fix the verbiage on the website doesn',t form any legitimate gaps that could possiblely cause issues.
What is the team compound?
Christopher (VP of Engineering, Impekable) is our main point of touch, but we also interacted with Pek (CEO, Impekable) excellently a bit in the commencement as well.
How did you come to work with Impekable?
We were already working with them when I came on board, but I know that they were one of the only North American agencies we could find that had all the capabilities we were looking for. They were very answering and ready to come in and throw their services from the set.
What is the terminal result of working with Impekable?
We',ve been working with them since almost June 2018.
Results achieved
Are there any measureable or plum results?
We',re very lucky with the new marketing channel they',ve set up for us. Impekable',s SMS marketing campaign has generated as much as 400% more income compared to other efforts.
How did Impekable accomplish from a project treatment standpoint?
They accomplish very well, we',ve never had any interactions issues. We mainly check in through Slack, but I also have their cell phone numbers should I ever need to text or call someone on the team.
What is (from your point of view) the key factor to pay observation while intercourse with Impekable?
Their readyness to answer fastly regardless of the time of day sets them aloof. They',ve also been very pliant despite some of our own disorganization and last-minute requests.
What aspects of their work would you like to get improved?
There',s always room for advancement, but I can',t ponder of anything specific for the type of services we',ve worked with them on.
Do you have any advice for possible clients?
We were a bit late in the game to find out all that they propose, but shrewd almost all of their capabilities can help apprehend and determine which services will be the best fit.
