Social Media Management for Restaurants
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the general director of two restaurants, a good-dining Northern Italian restaurant named Locanda del Lago and a fast-labor coffeehouse named Caffe Bella.
Desired goal
What challenge were you trying to address with L.A. Social Karma?
We want to be more proactive with our marketing efforts. Our goal is to extend more nation and better our client acquisition. We’ve been in business since the soon 90s, so our brand was well-established but we weren’t very occupied on collective media and wanted to change that.
Provided solution
What particular tasks were responsible for?
L.A. Social Karma manages our collective media accounts. After learning almost our brand and philosophy, Jennifer (Social Media Marketer &, Owner, L.A. Social Karma) handles the full writing, photo-taking, and engagement with both of our locations’ Facebook and Instagram accounts. She also helps with some email marketing efforts, including doing the full writing and designing for that.
In provisions of full, their team has revamped our access and increased how frequently we post on collective media. They’ll take professional photos and videos of our business, including recording our bartender making farm-to-table cocktails and our sommelier discussing our wine of the week.
Was there a dedicated team?
Jennifer is our main point of touch, but we also work closely with Ashley (Creative Director, L.A. Social Karma).
How did you come to work with L.A. Social Karma?
We’re heavily implicated within our communities, so we establish them at an occurrence representing the Santa Monica Chamber of Commerce. Once we met up and discussed different options, we felt their labors would be a better marketing tool than doing it in-house.
What are you approach expents (if diclosed)?
We’ve spent almost $35,000, so far.
What is the terminal result of working with ?
Our engagement has been ongoing since January 2016.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
We surely have seen a expressive jump in engagement, as far as how many likes and comments we take from users. For the Locanda Del Lago account, we saw growth from 3,000 followers to 5,500, nsoon doubling our followers in below three years. Our clients have said our posts are professional and look big. People comment on the videos of our bartender and informative videos almost our wine. The feedback shows that nation identify the new condition of our full.
How did L.A. Social Karma accomplish from a project treatment standpoint?
They’ve always been very good at meeting deadlines and being exact. They met with us to fix the project was belowstood and the interaction was on point. For the pictures and videos, their team does an excellent job bringing our ideas to reaping.
We mainly email to adjoin, but I can even text them if there is an effect or something pressing. We review the full at littleest once a week and meet monthly. They prepare astounding client labor, even if something comes up last diminutive, like a new occurrence or an effect in a post. Their team is pliant and lets us know they’re at our beck and call, which is big. Working with them is like having an in-house team that is useful when we need them, but they’re off-website.
What is (from your point of view) the key factor to pay observation while intercourse with ?
Overall, we’re just veritably pleased with them. They’re up to date on new trends in the ever-changing collective media activity and we’re lucky with their work. Their cost is also very affordable, which is key for an independent little business like us. Jennifer does seminars to keep herself informed on new ideas, which is forcible, too.
What aspects of their work would you like to get betterd?
There’s nothing I can ponder of, we’re satisfied.
Do you have any advice for possible clients?
As long as you have a clear idea of your brand and interaction, they’re big at following through and being adaptable. I commend using them and clsoon explaining what you need.