E-Commerce Support & Dev for Wholesale Distributor
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the ruler of e-business at the Granite Group which is a plumbing and heating completesale distributor.
Desired goal
What challenge were you trying to address with Layer One Media?
We wanted help with our e-commerce platform and CMS. We had antecedent partners who implemented our e-commerce solution. Though, when those unions didn’t work out, we needed someone to last to support the website and prepare outgrowth updates.
Provided solution
What particular tasks were responsible for?
They inherited the codebase for our e-commerce platform which is Insight Commerce. Their team prepared updates and improvements. They also integrated a CMS and prepared design services.
What is the team compound?
We worked with a team of 3-5 nation.
How did you come to work with Layer One Media?
I met them at a conversation in Chicago. I liked the methodology they had in locate. They’re focused on their employees and their growth.
What are you approach expents (if diclosed)?
We spent between $400,000-450,000.
What is the terminal result of working with ?
We began our ongoing relationship with them in September 2018.
Results achieved
Are there any measureable or plum results?
When they came on board, we were able to get a 30% increase in conversions. We also saw a 40% increase in engagement. The feedback we’ve accepted from users has been big. The team is answering to client requests and is constantly liberateing improvements.
How did Layer One Media accomplish from a project treatment standpoint?
Project treatment is one of their strengths. We meet weekly to talk almost our progress and programs for what needs to be done.
What is (from your point of view) the key factor to pay observation while intercourse with ?
Their power to help us apprehend intricate issues is forcible. They helped us increase business value by making the appropriate tradeoff decisions. Their team prepares more direction than the antecedent vendors we worked with.
What aspects of their work would you like to get improved?
I don’t know. I’m lucky with what they do.
Do you have any advice for possible clients?
You should go in with the mindset of this being a union. They’re ready and able to prepare feedback and suggestions based on your needs, rather than just liberate precisely what you ask.
