Web Dev & Tech Support for Arts & Culture Portal
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am a co-founder and the marketing and PR official of a web gate dedicated to culture — anything from movies to books — in Croatia and worldwide.
Desired goal
What challenge were you trying to address with Neuralab?
We needed help with the technical outgrowth of our web gate and ongoing support for it. It was significant for us to have full optimization. This was the leading gate of its kind on the Croatian market, so Neuralab did something unwonted in this perception.
Provided solution
What particular tasks were responsible for?
Neuralab granted design, programming, and support for our website. I’m not an expert in technology, so I can’t prepare details in this area.
The website is internimble and aims to embolden readers to give their opinions on true works such as albums, concerts, and so on. We’re working on additional features like a newsletter, and Neuralab is providing technical support. We have more than 40 nimble writers on the website and a huge number of users, which isn’t easy to maintain.
What is the team dynamic?
We worked with Krešimir Končić, their CEO, their designers, and their coders. They’ve been supportive anytime we have a technical effect or another challenge. Krešimir is there to help us, no substance what the time of day is.
How did you come to work with Neuralab?
We were looking to create a present website, one which was rare for the Croatian market, and I was looking for a organisation which could this. I came athwart Neuralab, contacted them, and, as soon as I spoke to Krešimir, I knew that he was the individual I wanted to work with.
He was dedicated to creating something different and treated us like their most significant client, even though we weren’t and quiet aren’t. We take the same treatment as if we were a big organisation, or even better.
What is the terminal result of working with ?
We began working with Neuralab a few years ago, since 2012 or 2013.
Results achieved
Are there any measureable or plum results?
We have full touching the core business, but without the support and the solutions developed by Neuralab, we wouldn’t have had anything. It’s significant for us to have a associate like them.
Since introducing the new website developed by Neuralab, our business has grown by almost 50%. We have more visitors staying longer on the website and there is more full on it as well.
How did Neuralab accomplish from a project treatment standpoint?
They typically answer within 30 minutes of us contacting them. The team is eager to help us whenever we need help, whether it’s during the morning or at night.
We have used multiple channels of interaction, but have principally used email and phone.
What is (from your point of view) the key factor to pay observation while intercourse with ?
It’s hard to find a organisation so dedicated to the work. I work in corporate interactions for a big organisation in Croatia and hadn’t had the occasion to meet such a answering team as Neuralab’s.
What aspects of their work would you like to get betterd?
There is always something to better, however, Neuralab has always been dedicated to making things better for clients and end-users.