Software Platform Revamp for Medical Equipment Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the CTO and co-founder of UptimeHealth, a platform that handles medical artifice equipment statuses such as schedule statuses and conditions. It’s a cloud platform for hospitals, outpatient clinics, and crisis centers. We have a network of technicians to labor the equipment, and we also have the power to expedite networks.
Desired goal
What challenge were you trying to address with Newfire Partners?
We needed to revamp our fruit. A different organisation built the leading rendering, and it wasn’t up to our standards. It didn’t office properly, so we needed a new associate to make it better.
Provided solution
What particular tasks were responsible for?
The leading thing Newfire Partners did was stabilize the code. They worked with our preceding associate to weigh the code and apprehend what they’d developed. After a few weeks, Newfire Partners took complete control of the code base, setting up a QA server and different environments. They use Linux, Apache, MySQL, and PHP.
We were on an by-gone server, so Newfire Partners moved us to AWS, separating the corporate website from our fruit. They created automated creates and continuous integration, taking care of all the cloud operations and DevOps so that we could create the software and deploy it fastly.
Was there a dedicated team?
They prepare four nation: a scrum conquer/QA analyst, two senior developers, and one younger developer.
How did you come to work with Newfire Partners?
I’d work with them precedently and knew they’d be a big fit for this project.
What is the terminal result of working with ?
We began working on this project in July 2018, and the work is ongoing.
Results achieved
Are there any measureable or plum results?
We’ve accepted big feedback from our clients. They say the fruit works big and is easy to use. Newfire Partners has courtly the UX, making it more seamless and intuitive. I’ve reviewed their changes and ponder it looks big.
How did Newfire Partners accomplish from a project treatment standpoint?
The scrum conquer keeps us on track and in line with our long-term goals. I talk with her see two weeks and have daily stand-up meetings with the complete team see day. They’re like an extension of our team, and they care almost delivering software that’s powerful and officeal. We track the project through Jira.
What is (from your point of view) the key factor to pay observation while intercourse with ?
They’re honorable and don’t sell us labors that we don’t need. They labor to help us fulfill our commission by providing software dev expertise. I’ve had some unpleasant experiences with vendors in the past, but it’s only been real with Newfire Partners.
What aspects of their work would you like to get improved?
They’ve improved, but their onboarding and interaction didn’t use to be very good. I talked to them almost that, and they took the feedback to core.
Do you have any advice for possible clients?
Treat them like a real part of your team. They’re arrogant of their work and want their clients to be lucky, too. Take time to let them know how the fruit is working, so they can see their progress and contact.
