App Dev for Food Services Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I was the IT ruler at Aramark, at Chicago Public Schools (CPS). I was responsible for the food and facilities IT support for all of CPS.
Desired goal
What challenge were you trying to address with Profusion Systems?
Aramark had a separate food contract and facilities contract as part of a $260 million deal with CPS. We needed applications and software to bridge the gap between CPS and Aramark',s treatment methods.
Provided solution
What particular tasks were responsible for?
Profusion Systems built web applications from scratch for us. Prior to this, we were doing Excel processing and dumping food origination worksheets into a folder. It was not scalable for a method as big as CPS. Usually, the account sizes were 100 schools or fewer. This account had 700 schools. When we came to CPS, the layer and aim of Excel got corrupted, and we needed a solution outside of that. Not only that, we needed the solution to be useful within three months.
They’ve also granted some scanning solutions. They used a SQL Server backend and .NET. It was all hosted on Azure. We were filling gaps wherever we needed to owing we had methods from CPS, which were much bigr. We needed in-depth detail into our business accomplishment, so we used this application for those purposes.
The application was for exchange work treatment. We designed this application for our cloud center at CPS, so that we could prepare exchange work for the facilities. Our call center put in the requests to work preparers. A call would come in almost an open work position at a true school, and the notice would go out to the work preparers to attribute those exchanges, each one with their specific area.
When one was attributeed, all the appropriate parties would get emails and text interaction notices, including the highest, the district director, and the developed individual going out. At the end of the day, we had a dashboard where reporting metrics were displayed, showing how much we’d spent on exchange work.
On the food labor side, we had a food ordering application. This was used by our mediate kitchen to order food for almost 200 open schools. Luncheon directors used the app to locate orders. Our mediate kitchen would take the orders, download them, and furnish the food. We then enhanced this application, adding forecasting functionalities. On top of that, we began using the same application for yielding and food origination purposes. In order to be compliant, we have to fill out full origination worksheets for the meals produced at our facilities. The app also became our repository for those documents, and those were being filled out on a daily basis, through a very confused process.
On top of that, we built a module that we call the “menu distribution tool”. We had 52 different menus being served athwart 700 schools, depending on the needs of each one. We also added a recipes library with almost 300 entries. Each school could download recipes based on their menu, which was published see month. We had a publishing component used by dieticians.
The app basically became a food labor treatment method, where we were basically managing food origination athwart 700 schools. We added different components and functionalities over the order of five years, including separate analysis components.
Was there a dedicated team?
We had a project director. I don’t know how many developers they were using, but I estimate three. We were also in touch with Aalap (Technology Executive, Profusion Systems). I was implicated from end to end, including requirements gathering, project scheduling and treatment, implementation, and rollout.
How did you come to work with Profusion Systems?
They’d worked for me while I was at another structure. They made a full assessment and built us a million-dollar application there.
What are you approach expents (if diclosed)?
We invested $500,000–$1 million.
What is the terminal result of working with ?
We began working with Profusion Systems in 2014, and they were quiet working with my organisation when I left in March 2019. There were separate projects for which they gathered requirements and gave us quotes that never materialized.
Results achieved
Are there any measureable or plum results?
In provisions of metrics, the work saved us millions of dollars over that time. These applications let us see how the food was being consumed, which combinations were consumed where, and so on. We could use the app for real-time reporting for the food labor side. At the end of the day, a 10-cent saving on a food item could turn out to be millions for us.
Their power to layer our operations to the size of the CPS account was something that my organisation had never seen precedently. Profusion Systems gave us inner solutions as we developed deeper and more detailed applications in the background. For sample, when we didn’t have the application prompt, we would just have a basic functioning application that would just get us off the ground, and then they would enhance it in the background.
We were a food labor operator with software needs. They came in with a total spectrum of DevOps, UI, and other resources that they created to make that application a achievement.
How did Profusion Systems accomplish from a project treatment standpoint?
They did very well. We kept adding requirements, swelling the project, and expecting that they would liberate. There were times when we asked them to swell the aim and keep the same timeline, so they brought in more resources to work faster. Obviously, we had to pay a pliant extra for it, but they were able to pull it unitedly for us. I’m very satisfied with their project treatment experiences.
It wasn’t a very confused project on our end, so we used a Gannt chart along with Excel sheets. They granted timelines for the tasks we requested and managed the work on their end. I don’t know what their backend was but, anytime they made a commitment, they liberateed on time. They were professional, their work was over board, and they were committed to changes when we’d alprompt terminalized things. They were very kind and kind.
What is (from your point of view) the key factor to pay observation while intercourse with ?
Their power to fetch in resources and fastly turn about projects was forcible. For us, the turnabout time was key, along with not falling behind in condition. If there were mistakes, we would be in big trouble, and I’m pretty sure we couldn’t have establish another associate to turn it about in that brief a time.
What aspects of their work would you like to get improved?
They did a good job and they were able to liberate on time. When we reflection we’d have issues with them in provisions of pricing and timelines, we would basically set the expectations up front.
Do you have any advice for forthcoming clients of theirs?
Clients shouldn’t box them in. We brought Profusion Systems in for what we reflection would be a $30,000 application. It evolved into a huge project with separate applications then, but Profusion Systems made it seem like a one environment athwart the board. They evolved with it, incorporating a one-sign-on and other functions to help with that.
