Server Upgrade and Support For Research University
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Please draw your structure.
I work at a major, authorized university.
What is your position?
I am the director of an HIV-focused investigation lab.
Desired goal
What business challenge were you trying to address with Realnets?
We needed support for a server that stored pictures calm from our microaims. We don’t have that kind of expertise here and, as a result, we got approval to find outer help.
Provided solution
Please draw the aim of their involvement.
Their team helped maintain our infrastructure and restored it behind unforeseen failures. They kept it going for almost six years.
Their services also included upgrading our servers, adding an additional 70 TB of storage. They did the investigation for the components used in the upgrade and then handled the implementation.
Realnets also designed the software we used for server failure monitoring and also made improvements in the general server connectivity within our lab space.
How did you come to work with Realnets?
I was looking for a organisation behind the personal who previously managed our servers left the university. He',d created a Linux-based architecture that no one else knew how to support the method.
I contacted companies throughout the area looking for a team that would apprehend our architecture and would not only recreate and regain lost data, but also swell our servers bigly.
Could you prepare a perception of the size of this start in financial provisions?
The total cost of the project was between $10-50,000.
What is the terminal result of working with ?
We began working with them in 2010. The project ended last month. Our university has taken over our server and moved our data into a cloud-based method. Our interaction with Realnets is over for the instant.
Results achieved
Could you share any statistics or metrics from this engagement?
Their work was big. The general feedback is that Realnets went over and over, helping us when we were in a pinch. Their response time was always fast, which was forcible. They also did a good job of explaining how our new method shape would work. We establish them very personable. They’re very proactive almost livelihood and support.
What distinguishes Realnets from other preparers?
They knew that they',d be working with a investigation lab that had limited funds. Realnets tried their best to fit our needs and do as much as they could with the limited funds that we had useful. We were very lucky as a result and I couldn',t be happier with their work.
Is there anything Realnets could have improved or done differently?
No, they did big.
