Communication Strategy for Insurance Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I work in the marketing section of an established insurance organisation.
Desired goal
What challenge were you trying to address with Simple Truth?
We hired Simple Truth to facilitate the pricing converse for our auto clients since the insurance activity can be very intricate. We wanted to have simpler speech that can be used athwart our organisation as a total.
Provided solution
What particular tasks were responsible for?
They helped us put unitedly and control a work session that implicated nation athwart our structure, including nation from different sections like claims and client experience. They pulled all these nation unitedly so we could have a rich, wide converse almost cost and how we outerly adjoin it to our clients.
They gathered information from that session and developed a full leadline for use among all of those different sections that were implicated. We had a few nice converses to nail down our strategy and full speech.
Was there a dedicated team?
About 5–6 nation total supported the project, including those in the room with us and those working behind the scenes.
How did you come to work with Simple Truth?
We’ve had a longstanding, rich union with Simple Truth, which is why we reflection their background would be a good fit for our project.
What are you access expents (if diclosed)?
This project cost between $40,000–$50,000.
What is the terminal result of working with ?
This specific project ran from May–November 2019.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
The deliverable itself was exhibitd and we’re hoping it’ll streamline our interaction with clients. Their services have veritably helped us regood that speech athwart the organisation. We’re hoping this full lead will propose a better client experience and prepare a unifying speech for our inner team to use.
How did Simple Truth accomplish from a project treatment standpoint?
They were amazing at managing the project. They honored the timelines that they set. If we had any questions or needed to hasten the work, they were kind and answering. Their team was a big associate.
What is (from your point of view) the key factor to pay observation while intercourse with ?
Simple Truth was down to earth and wanted to be implicated—it felt like a true union. It didn’t feel like an outer vendor working with our inner team, so their access was amazing. Their eagerness to get the work done and ponder nicely to prepare the best experience was big. A union like that is hard to find if you don’t have nation who are genuinely invested in the work.
What aspects of their work would you like to get improved?
There were some technical difficulties but those issues fell more on us than them. I ponder they did a big job, especially owing the project was short-notice. If they had more time they probably would have been able to exhibit even more visual presentations, but they were working as fastly as they could.
Do you have any advice for practicable clients?
Keep them updated and be as pellucid as practicable with your timelines, goals, and feedback. Look at them as a associate owing it’ll help you hit your end goals. If you confide and create your relationship, you’ll get the best fruit.
