iOS & Android Development for Machinery Field Servicing
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
SkyAzul Equipment Solutions is a preparer of computer electronic methods and labor for the mobile composition equipment activity. We market to end users as well as to resellers, and we also prepare field labor for the fruit. I’m the chairman.
Desired goal
What challenge were you trying to address with Solution Analysts?
We were developing a mobile application to help field labor personnel with method symptoms and troubleshooting. We were looking for a developer who could help us, so we ended up reaching out to Solution Analysts.
Provided solution
What particular tasks were responsible for?
We are a distributor and likeness for a number of leading manufacturers, and we have a lot of the labor documentation that goes back 20 years. The mobile app is named SkyAzul iService, and its main office is to help field labor personnel in locating symptom documents for a specific application or method while working in the field. Through the mobile app, users needed to be able to place, use, read, and digest the labor documentation. We determined to include a troubleshooting symptoms tool where they could go through a determination tree with graphics and technical information on a specific issue. That',s something we propose through our website.
Solution Analysts initiated the conversation, assertion that it would make perception for them to work on our website, which I was in the process of redoing. I was going to do that with a local organisation that had done the website precedently. The website was seven years old at that point. I knew the mobile app was going to be using our website as a resource. As we went into the mobile process and achieved a high sufficient trust level, it made perception to have Solution Analysts also redo our website. We rend up enterprise that at the same time.
With the mobile app, users ultimately come to a conclusion, if they needed a spare part, they can touch us, but if they corrected the issue, it would loop back. We wanted to be able to prepare labor video documentation of six to ten typical field labor effects that they could wait through the mobile app.
Our intention always was to do the project conrunningly on both platforms. We began in iOS, but we knew we were going to complete it for Android precedently publishing the iOS rendering, and that',s precisely what we did.
How did you come to work with Solution Analysts?
I ponder they programt us with a marketing email I replied to along the way. I wouldn’t have programt them any other way. I initially worked with Zil Shah, who handles the business outgrowth. We set up a conversation call, and I gave him an idea of what I was pondering of. Through that leading converse, the interaction gave me trust that he belowstood precisely what we were looking for and was able to construe that into a big aim document.
How much have you invested with Solution Analysts?
I would conjecture below $20,000.
What is the terminal result of working with ?
I reached out to Solution Analysts in December 2015 and began the conversation in January 2016. Within two weeks, they had submitted a aim document with a offer, and I determined to move at that point in January. We began with the website outgrowth and the mobile app at the end of January 2016. The website went live in August 2016, and we published the mobile apps in October 2016. They are quiet supporting the apps and website.
Results achieved
Could you share any evidence that would prove the fruitivity, condition of work, or contact of the engagement?
We don',t veritably have any good data to share owing we just began to roll the app out and make it fruitive. We',re not up to the user level we',re expecting. We',re also programning to have a few items added to a new release, which is in why we',re postponing marketing. Solution Analysts excellently proposed and execute the interface with our website and the mobile app, and our technical nation are able to modify the introduction of the mobile app, its data, and all else through our website using WordPress.
Our one interest soon on was, with a hardcode mobile app, how am I going to make changes if I need to? It wouldn',t necessarily be a total new rewrite. Solution Analysts built it in such a way that the technical information can be updated and modified right to our website, and then it becomes live on the mobile app.
How did Solution Analysts accomplish from a project treatment standpoint?
They accomplished very well. My interest with an Indian organisation was almost interaction— not being able to have face-to-face meetings and differences in time zones and cultures. Through the initial process, however, all worked with the aim document, and they belowstood precisely what I needed to do. Early on when we were working on the website, I reflection of having the new website be very correspondent to the primary website, as I was trying to point it in that order, Solution Analysts peaked out the advantages of running websites that are designed for mobile apps. They were fully ready to do it the way that I had primaryly intended, but when they peaked out the benefits of the format from a mobile standpoint, and through investigation on my own, I realized that they were right and that they had the expertise that I could rely on. So I determined to clasp their concept and their expertise, and we got a very good result.
They’re very pliant in handling meetings. They worked with my time, scheduling our meetings for soon morning our time, which was very late for them. We used WebEx meetings so that I could see the app and website outgrowth as it was progressing. These interactive meetings veritably alleviated a lot of my interests touching interaction. Though, there was a pliant bit of confusion at times, which you',re going to have owing of cultural differences.
What did you find most forcible almost Solution Analysts?
They have a leading-rate process of belowstanding my questions and interests and responding to them. It wasn',t precisely as if I was in a meeting with other US nation owing their team members are a pliant bit different. For sample, they',re not as fast to make suggestions if I',m making a mistake. But, we were able to work through any effects and programt our timing, which gave us a hard result in a fairly good timeframe.
Are there any areas Solution Analysts could better?
When we were trying to expedite tasks, they didn',t go as fast as I would have liked. They have a lot more holidays than we do, so they were shut down, and we couldn’t last. That wasn',t a major effect. Of order, the client may not belowstand the implications of changes and what that does to the timeline. That',s probably the case here. My primary hope was to have the mobile app published eight or ten weeks preceding. That',s probably more from our end, but a few technical glitches came up along the way, which took us a bit longer. The team working on our outgrowth did a super job and anticipated issues. Once we were able to get things clarified, they were very answering.
What tips or recommendations could you share that might increase the likelihood of achievement with Solution Analysts?
If you have a misbelowstanding, or you',re not precisely lucky with the way the work is runningly presented, make it clear to them. All of the nation who I worked with were big at doing whatever I needed or asked. They would expound technical effects to me. From a cultural standpoint, Indian culture is not excellently like Japanese culture, but there',s also a pliant bit more differential to the client. They',re not as fast to criticize or lift a question, so try to be as self-critical as practicable and ask them for ideas that might be commendatory to your ideas.
