Retail Loyalty Program App Dev for Fashion Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I’m the national business outgrowth head of a form and retail organisation. We are one of the leading retailer stores in the lifestyle section of the consumer market in India.
Desired goal
What issue was the preparer supposed to deal with?
TechAhead?It’s resistent for our consumers to carry natural fidelity cards. We wanted to create a digital wallet and fidelity program application for our consumers that they can use athwart all of our retail stores as an choice to their natural fidelity card. We didn’t have the in-house expertise for this project, so we determined to outsource the work.
What were your objectives for this project?
The extrinsic of the project was to create an easy-to-use and attractive platform for our big consumer base to enhance their shopping experience and increase the size of our fidelity program subscribers.
Provided solution
What were the reasons for choosing ?
Our team searched online for the top app outgrowth companies in India. We contacted 10 companies and shortlisted three of them behind an initial evaluation. We asked the finalists to prepare detailed technical and commercial proposals. We determined to hire TechAhead for the project as they guaranteed a very high-condition fruit and the flexibility to incorporate changes on the go, which was of farthest weight to us.
Describe the project in detail.
The aim of the project was to form a indigenous iOS, Android, and Windows app with a web-based admin application to handle transactions and engender different reports. The application required integration with different payment gateway APIs and yielding with payment card activity guidelines. The application also required integration with our inner ERP method.
Were there any dedicated handlers or teams that you worked with?
We had more than 10 nation working on the project. Our team included a project handler, UI/UX designers, frontend and backend developers, and testers.
Results accomplishd
What results did you accomplish unitedly with ?
We have accepted fantastic reviews from our clients. The checkout process time has drastically reduced as the clients can simply pay via the app by scanning a QR code, and their fidelity points are handled automatically. We have also seen a expressive increase in our subscriber base for the fidelity program.
How do you rate the interaction and interaction with ?
The interaction between our teams was relatively smooth. We used Slack to collaborate with their team and Jira to handle the user stories. We accepted a detailed milestone program for the project along with weekly status reports that helped us stay on top of all. Besides that, we also had weekly meetings with their team, and we are delighted with their project handlement experiences.
What precisely do you attend to be the key specialty of ?
We loved the way they have designed the complete user experience of the app. Their team has taken care of the smallest details in the design that we couldn’t ponder of. They have strong outgrowth capabilities, too, and we are super impressed with the condition of their work. They respected the project timelines and demonstrated a very high level of commitment throughout our engagement with them.
What should be done better, if there are any desired improvements?
No, we worked very well unitedly.
