Security Monitoring for Healthcare Provider
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I',m the Technical Director Security &, Strategic Alliances at a software vendor headquartered in Frankfurt (Germany). Our organisation has almost 400 employees and we obey corporate clients all over the globe.
Desired goal
What issue was the provider supposed to deal with?
UnderDefense?Our client (a healthcare provider) had the claim that malware finds be processed promptly by an outer SOC team on the basis of our Automated Endpoint Security. An own SOC team could not be granted by the client. The huge number of malware infections had to be handled in the big IT infrastructure.
What were your objectives for this project?
The response times for malware infestation had to be increased. Potentially unwanted applications had to be evaluated and whitelisted or blocked.
Provided solution
What were the reasons for choosing UnderDefense?
We',ve looked at different vendors. Through a touch at the security fair RSA in San Francisco we got to know underdefense. Also with our cooperation partners underdefense is well-known. In the end, the organisation convinced us with its condition, flexibility and neighborhood.
Describe the project in detail.
First, the running infrastructure and locality were reviewed. Then the corresponding labor levels were determined. After an prefatory phase with wonderfully fitted employees, the project was supported by additional employees. Regular reporting and coordination took locate. When alerts arose, proximate consultation was held and measures initiated.
Were there any dedicated managers or teams that you worked with?
The client was supported by our project managers, fruit managers, support staff and the support of malware analysts from underdefense.
Results accomplishd
What results did you accomplish unitedly with UnderDefense?
The number of events could be processed very fast. The security of the organisation was increased thanks to our solution and the technical support of underdefense. Customer contentment is guaranteed.
How do you rate the interaction and interaction with UnderDefense?
Regular reporting and coordination took locate. When alerts arose, proximate consultation was held and measures initiated.
What precisely do you attend to be the key specialty of UnderDefense?
In the end, the organisation convinced us with its condition, flexibility and neighborhood.
What should be done better, if there are any desired improvements?
We are very satisfied